Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
Perfect
Everything
All good
1 / 10
Due to Scam loss of 7 hours the first day trying to find a replacement for group. 5 hr on call.
Stop! We left this property 30 minutes after arrival. This property was listed as a three bedroom with two living rooms. It only had Two bedrooms and One living, One dining room and Kitchen and a disconnected subterrain room filled with rotting garbage. Owner only sent a non-english speaking person to remove rotting bags of garage with the smell covering the whole home
I am currrently 10 days in waiting for a refund. I have called booking.com 8 times and they have been unable to contact owner. We contacted the owner immediately and he rufused to come over to the property. There is no 3 bedroom! Our group needed three bedrooms. The listing on booking .com is incorrect.
Subject: Urgent Complaint Regarding Misrepresented Property Listing – Request for Refund
>
> Dear Booking.com Customer Service,
>
> I am writing to formally raise a complaint regarding a recent booking made through your platform. The listing clearly advertised a three-bedroom villa, which was a key factor in our decision to book. However, upon arrival, we discovered that the property only had two bedrooms—an undeniable discrepancy from what was promised.
>
> This misrepresentation significantly impacted our stay and violated the terms of the booking. Despite contacting your support team, we were disappointed to learn that our request for a refund was denied. I must emphasize that this is not a matter of preference or minor inconvenience—it is a breach of contract and consumer trust.
>
> I am requesting the following:
>
> • A full refund of the booking amount due to the inaccurate listing.
> • An investigation into the property to ensure future guests are not similarly misled.
> • Confirmation that this issue has been escalated to a senior case manager.
>
>
> Attached are photos of the property, screenshots of the original listing, and any relevant correspondence. I trust that Booking.
Booking.com cost our group loss of first day. Booking.com allowed a scam listing. Booking.com had me hold 5 times over 30 minutes for a total of 5 hours on six calls to get this resolved. Booking.com now has not reponsed for 10 days. Booking.com did not offere to find a replacment place, they only kept saying "talk to the owner". The owner refused to have a conversation on booking.com internal chat to hide their non-action. We loss time, had to find an expensive replacement housing and amlost $200 in international call since the 800 number provided by booking.com did not have English speaking people after hours.
Owner was nasty on phone and refused to come to property.
10 / 10
Amazing! Warmly recommended.
This villa was a beautiful place! You would have thought you were in the beautiful Tuscan countryside, the hills were beautiful and the privacy was amazing. But, it is also 15 minute walk from Ponte Vecchio. The location and the setting are truly amazing. The villa itself had everything one needs for short or long stay. I very warmly recommend it and I will try to stay there again when I visit Florence next.
I loved everything.
8 / 10
Nel complesso soggiorno molto piacevole in casa, molto accogliente, ben organizzata ci vorrebbe solo un pochino più di i
Appartamento molto accogliente e ben organizzato
Sinceramente, ce ne sono molti scalini, per arrivare all’appartamento… e purtroppo la notte non sono illuminati, quindi un po’ pericoloso
Sinceramente, ce ne sono molti scalini, per arrivare all’appartamento… e purtroppo la notte non sono illuminati, quindi un po’ pericoloso
7 / 10Good·Aug 2025
Emplacement agréa proche du centre 15-20 min à pied, chambre confortable. Très bel endroit dans kes collines
Le manque de réponse du propriétaire, manque la climatisation au rdc, jacuzzi pas très propre
10 / 10Outstanding·Jul 2025
This villa was a beautiful place! You would have thought you were in the beautiful Tuscan countryside, the hills were beautiful and the privacy was amazing. But, it is also 15 minute walk from Ponte Vecchio. The location and the setting are truly amazing. The villa itself had everything one needs for short or long stay. I very warmly recommend it and I will try to stay there again when I visit Florence next.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Villa Bellosguardo in Florence Historic Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Villa Bellosguardo in Florence Historic Center pet friendly?
Yes! This villa is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Villa Bellosguardo in Florence Historic Center?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this villa rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Family friendly
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Florence
Ratings and reviews
7.3 / 10
Good(10 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Everything
All good
8 / 10Excellent·Oct 2025
Appartamento molto accogliente e ben organizzato
Sinceramente, ce ne sono molti scalini, per arrivare all’appartamento… e purtroppo la notte non sono illuminati, quindi un po’ pericoloso
7 / 10Good·Aug 2025
Emplacement agréa proche du centre 15-20 min à pied, chambre confortable. Très bel endroit dans kes collines
Le manque de réponse du propriétaire, manque la climatisation au rdc, jacuzzi pas très propre
10 / 10Outstanding·Jul 2025
This villa was a beautiful place! You would have thought you were in the beautiful Tuscan countryside, the hills were beautiful and the privacy was amazing. But, it is also 15 minute walk from Ponte Vecchio. The location and the setting are truly amazing. The villa itself had everything one needs for short or long stay. I very warmly recommend it and I will try to stay there again when I visit Florence next.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Florence
About this villa rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Family friendly
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Villa Bellosguardo in Florence Historic Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Villa Bellosguardo in Florence Historic Center pet friendly?
Yes! This villa is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Villa Bellosguardo in Florence Historic Center?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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