Lux design 2 bedroom unit sleep 4 in SoBe bst area
1 / 10
(1 Rating)
$$$$
House in South Beach Miami, FL
4 guests · 2 bedrooms · 1 bath
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
A frustrating and unsafe experience
Our experience at this property was extremely disappointing and concerning. From the moment we arrived, we encountered multiple security issues that made us feel unsafe.
First, the check-in instructions provided by the host contained the wrong door code, leaving us unable to enter upon arrival. This was frustrating and set the tone for the rest of our experience. Once we finally got inside, we discovered several concerns. The side door leading to the hallway could not be locked, and several windows facing the hallway were unsecured, making it easy for anyone to access the unit from the common areas. Additionally, the outer gate to the property did not close or secure properly, meaning that anyone could enter the premises without restriction.
What was most alarming, however, was the activity inside the property's garage. We witnessed individuals pulling up in a car, drinking and driving, then stepping out with empty beer cans in hand. These individuals lingered around the entrance of the building, adding to the uncomfortable and unsafe atmosphere.
Due to these issues, my wife and I felt we could not stay at this property for our own well-being. We communicated our concerns to the host in a professional manner, requesting a partial refund as we planned to leave immediately. Unfortunately, the host was dismissive, refused to acknowledge the security risks, and declined any refund whatsoever - even though we had only booked the day before and offered to pay that night's stay and cleaning fee.
To add insult to injury, after making it clear that we had left and did not stay at the property, we still received an automated check-out message thanking us for our stay and asking us to complete cleaning procedures. This further demonstrated a lack of attentiveness and customer service.
Between the security concerns, incorrect check-in information, and lack of accountability from the host, this was an unacceptable experience.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Lux design 2 bedroom unit sleep 4 in SoBe bst area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Lux design 2 bedroom unit sleep 4 in SoBe bst area pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lux design 2 bedroom unit sleep 4 in SoBe bst area?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of South Beach Miami, FL
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Lux design 2 bedroom unit sleep 4 in SoBe bst area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Lux design 2 bedroom unit sleep 4 in SoBe bst area pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lux design 2 bedroom unit sleep 4 in SoBe bst area?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
WiFi/Internet · Air conditioning · Accessible by lift
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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