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Includes essentialsFree WiFi/internet and more
Location
Reviews
4 / 10
Beri training untuk staff Villa, minimal hospitality, manners dan grooming.
Secara keseluruhan sangat menyenangkan menginap di Villa ini. Lokasi juga strategis, suasana damai dan nyaman.
Namun sangat disayangkan, hari terakhir ada momen yang tidak menyenangkan.
Di hari check out, kami menginformasikan kepada admin Villa (by whatsapp)hendak late check out pukul 14.00 dan admin meng iya kan request kami. Kami bertanya besaran harga late check out, namun admin hanya menginformasikan "oke nanti saja pada saat kakak check out saya ke Villa". " Bayarnya nanti sama saya saja, hubungi nomor ini saja".Tanpa memberitahukan besaran charge late check out.
Belum pukul 14.00 kami sampai Villa hendak packing, ternyata barang2 kami sudah dikeluarkan dari kamar(ditaruh diatas sofa) dan kondisi Villa sudah dibersihkan. Kami merasa diusir dan oleh staff Villa, kami ditungguin sampai staff pun ikut masuk ke dalam Villa untuk meminta uang late check out charge. Fyi, harga late check out per jam Rp. 100.000.
Kami tidak masalah harus bayar berapa saja untuk keperluan kami. Namun jika tidak disetujui, pihak Villa harusnya menginformasikan kepada kami. Tidak seperti ini caranya, kami juga punya hak waktu untuk packing barang2 kami.
Jika memang alasannya sedang back to back, informasikan saja kepada kami. Maka kami akan mengusahakan untuk check out ontime.
Mohon booking.com admin membantu untuk menyampaikan hal ini kepada management Villa ubu.
Sayang banget property bagus-bagus tapi dirusak reputasi nya sama staff yg tidak diedukasi hospitality.
Nb: saat check in staff admin Mengirim WA
Tanpa mengenalkan diri dari mana nama siapa dsb. Hanya memberi pesan "wifi:seh**selalu"
Parking is not specified as an available amenity at Ubu Villa Alston in Yogyakarta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Ubu Villa Alston in Yogyakarta pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ubu Villa Alston in Yogyakarta?
We found 4 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of Special Region of Yogyakarta
About this villa rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
FAQs
Is parking included with this villa?
Parking is not specified as an available amenity at Ubu Villa Alston in Yogyakarta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Ubu Villa Alston in Yogyakarta pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ubu Villa Alston in Yogyakarta?
We found 4 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, and wifi/internet.
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