Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Garden and more
Location
Reviews
1 / 10
A completely unacceptable stay from start to finish — dirty, poorly maintained, badly managed, and made worse by the lac
Absolutely unacceptable — do not stay here
This was one of the most disappointing properties I have ever stayed in. The condition of the house was simply not acceptable for a paying guest.
The property was dirty on arrival, with dirty plates, dirty cutlery and dirty bedding. There was a foul smell coming from the kitchen which was so bad that we had to go out and buy Febreze ourselves just to make the place bearable. The oven was broken, there was no access to Wi-Fi, and the heating could not be turned off properly.
There was also a serious security concern with the key lockbox. The lockbox appeared to be faulty, as it would open regardless of what code was entered. This meant that effectively anyone could open the box and access the property keys, which left us feeling extremely uncomfortable and insecure during our stay.
The house was also cluttered with the owner’s personal belongings, which made the whole property feel more like someone’s neglected home than a properly prepared holiday rental.
What made things even worse was the complete lack of communication. When we tried to contact the owner/staff about the problems, they were unresponsive and provided no help. After experiencing all of these issues, I contacted them to request some form of refund or compensation, but this was simply refused despite the number of problems we had experienced.
There was also an extremely concerning issue with the security deposit. We were charged the additional security deposit three separate times, on occasions weeks apart. Having to chase this up on top of everything else was completely unacceptable.
For the price we paid, I expected a clean, functional, secure and properly managed property. Instead, we were left dealing with basic cleanliness issues, broken facilities, unpleasant smells, no Wi-Fi, heating problems, a faulty key lockbox and an owner/management team who were unwilling to properly address our complaints.
9 / 10
4 lads were there to work and the place was just right for us
Self catering
All good
4 / 10
Enkel de ligging was ok
Ligging
- lek in de badkamer. Water door het plafond in de keuken via de spots
- geen waterdruk op de douches en bad
- verschillende applicaties die niet werken.
- niet onderhouden huis en tuin
- bereikbaarheid van de verhuur organisatie
- gebrek aan het aanreiken van oplossingen
- buitengesloten door de eigenaar. Waardoor we over het hek diende te klimmen.
Parking is not specified as an available amenity at Tranquil Retreat Spacious 4-Bedroom Family Home. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Tranquil Retreat Spacious 4-Bedroom Family Home pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tranquil Retreat Spacious 4-Bedroom Family Home?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and garden.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Garden and more
Map of Leeds
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Garden
Key access
Contactless check-in/out
Fire alarm
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Tranquil Retreat Spacious 4-Bedroom Family Home. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Tranquil Retreat Spacious 4-Bedroom Family Home pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tranquil Retreat Spacious 4-Bedroom Family Home?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and garden.
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