Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
6 / 10
Incorrect information provided
Location was quite good .
It was clean.
Good TV.
Plenty space for clothing .
Washing machine on the premises .
The fans and aircon was good .
I specifically called to check it’s on the ground floor and was assured it was.
It wasn’t , my elderly partner with poor balance had to manage the risky stairs daily , not safe .
When I emailed Cozie homes I received a dismissive non answer about ‘internal building layout and confusion’ .
Very poor .
When I emailed a second time to provide details about the layout their response was once again not in line with modern communication standards .
No acknowledgement of the issue of being on the first floor and their incorrect information .
This apartment block has 6 units : 1, 2 and 6 are on the first floor and 3, 4 and 5 on the ground floor - very strange and random .
A friend living in Cairns looked at for me it from the outside , saw stairs which alarmed me and that caused me to ring and enquire about the level .
Check in details wasn’t received till after 3 pm and a phone call from me requesting a pin for the lockbox .
Another couple was in the same position outside waiting also .
They didn’t even know which unit they were in .
It is quite noisy traffic wise being between McLeod and Sheridan St .
The sofa was extremely uncomfortable .
No discount was offered for a long stay .
Most importantly when I raised the issue of being upstairs after being told we were downstairs no offer was made to switch us to another unit downstairs when one became available .
The advertising is also deceptive as it implies there’s a washing machine in the unit itself .
Location was quite good .
It was clean.
Good TV.
Plenty space for clothing .
Washing machine on the premises .
The fans and aircon was good .
I specifically called to check it’s on the ground floor and was assured it was.
It wasn’t , my elderly partner with poor balance had to manage the risky stairs daily , not safe .
When I emailed Cozie homes I received a dismissive non answer about ‘internal building layout and confusion’ .
Very poor .
When I emailed a second time to provide details about the layout their response was once again not in line with modern communication standards .
No acknowledgement of the issue of being on the first floor and their incorrect information .
This apartment block has 6 units : 1, 2 and 6 are on the first floor and 3, 4 and 5 on the ground floor - very strange and random .
A friend living in Cairns looked at for me it from the outside , saw stairs which alarmed me and that caused me to ring and enquire about the level .
Check in details wasn’t received till after 3 pm and a phone call from me requesting a pin for the lockbox .
Another couple was in the same position outside waiting also .
They didn’t even know which unit they were in .
It is quite noisy traffic wise being between McLeod and Sheridan St .
The sofa was extremely uncomfortable .
No discount was offered for a long stay .
Most importantly when I raised the issue of being upstairs after being told we were downstairs no offer was made to switch us to another unit downstairs when one became available .
The advertising is also deceptive as it implies there’s a washing machine in the unit itself .
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
Map of Cairns
Ratings and reviews
6.3 / 10
Average(3 Ratings)
100% verified reviews
6 / 10Average·Aug 2026
Location was quite good .
It was clean.
Good TV.
Plenty space for clothing .
Washing machine on the premises .
The fans and aircon was good .
I specifically called to check it’s on the ground floor and was assured it was.
It wasn’t , my elderly partner with poor balance had to manage the risky stairs daily , not safe .
When I emailed Cozie homes I received a dismissive non answer about ‘internal building layout and confusion’ .
Very poor .
When I emailed a second time to provide details about the layout their response was once again not in line with modern communication standards .
No acknowledgement of the issue of being on the first floor and their incorrect information .
This apartment block has 6 units : 1, 2 and 6 are on the first floor and 3, 4 and 5 on the ground floor - very strange and random .
A friend living in Cairns looked at for me it from the outside , saw stairs which alarmed me and that caused me to ring and enquire about the level .
Check in details wasn’t received till after 3 pm and a phone call from me requesting a pin for the lockbox .
Another couple was in the same position outside waiting also .
They didn’t even know which unit they were in .
It is quite noisy traffic wise being between McLeod and Sheridan St .
The sofa was extremely uncomfortable .
No discount was offered for a long stay .
Most importantly when I raised the issue of being upstairs after being told we were downstairs no offer was made to switch us to another unit downstairs when one became available .
The advertising is also deceptive as it implies there’s a washing machine in the unit itself .
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