Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
2 / 10
très décevant
Objet : réclamation BOOKING (non conforme à l’annonce)
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Bonjour,
Je souhaite déposer une réclamation concernant notre réservation N° 5819872482 en date du 9 avril dernier pour un séjour allant du lundi 18 mai au jeudi 21 mai inclus, à Imperia dans l’établissement « Appartment il risveglio-3 by interhome » pour une montant de 277,40 + 36 euros de taxe de séjour soit un total de 313, 40 EUROS pour 3 nuités ;
En effet le logement réservé était :
1er : Ameublement très vétuste et la propreté insuffisante voir déplorable (photos poêle, saleté, éclairage manquant dans la salle de bain, poignée défectueuse chambre, crasse sur table extérieure, couverture tache de sang ou autre, climatisation froid/chaud non fonctionnelle, literie vieillissante)
2ème : la taxe de séjour annoncée était de 24 euros soit 2 euros /jour pour 4 personnes alors qu’il nous a été demandé 36 euros (voir reçu)
3éme : après vérification, cet établissement était noté 9/10 : fabuleux, à la date de notre réservation et comprenait qu’un seul commentaire alors qu’en date du mercredi 20 mai, la note attribuée est de 6 /10 avec toujours un seul commentaire (voir photo). Il nous semble quand même curieux que sur votre site il soit possible de modifier une note en quelques jours avec un seul commentaire.
Pour ce qui nous concerne la note que nous donnerons ne dépassera pas 3/10.
Nous sommes membres Premium ainsi que le couple d’amis qui nous accompagnait (Mr DENIS DELMAS Gilles). Nous n’avons jamais rencontré ce genre de problèmes au cours de nos précédentes réservations. Nous tenons donc à vous signifier notre mécontentement ; Ces éléments ont fortement impacté la qualité de notre séjour et ne correspondent pas aux prestations que nous avons payé.
Je vous remercie de bien vouloir étudier cette problématique et attendons vos propositions en retour.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartment In Primis by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartment In Primis by Interhome. Enjoy the water!
Is Apartment In Primis by Interhome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment In Primis by Interhome?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Imperia
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
WiFi/Internet
Outdoor Cooking
Smoking allowed
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartment In Primis by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartment In Primis by Interhome. Enjoy the water!
Is Apartment In Primis by Interhome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment In Primis by Interhome?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and wifi/internet.
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