Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
8 / 10
Excellent property for a few nights in Lisbon, facilities were well maintained working and clean
I had a warm welcome from Miguel and there was good communication with Tomas prior to the trip. The apartment is small and cosy but has what you need for 2 people for a few days in lovely Lisbon. The supermarkets are not far off and apartment has facilities for you to make your own food. The Tv worked great and we appreciated the 2 fans as it can get quite warm at night. There was some noise from the nightlife and the bin trucks but it didn’t put me off from staying again.
Overall I had a fantastic stay and would definetly stay there again.
Full length mirror somewhere in the property
3 / 10
Don’t stay unless you like small spaces.
The location is great, I’m Portuguese and lived in bairro alto all my live and now I just come and visit 2/3 times a year. The only positive about this place is the location
Let’s start from the beginning, front door I’m not the skinnier or fattest person however you have to enter the door side way as you won’t fit if you caring bags make sure you enter first as the stairs are straight away there reducing even the space. I got to the apt on 2nd floor nice room with storage etc perfect just one down thing about it was the bathroom again if you are big person you won’t fit. The next day after check in received call saying I been given the wrong apt and I needed to move downstairs which I said no issues I will do it, this is when I made the BIGGEST MISTAKE, moved down and the apt have no storage, it’s was small and you couldn’t leave the suitcase in the living room because there wasn’t any place to leave it, the door of the room to the bed doesn’t give you much space and you can’t even slide the suitcase under the bed. 1 small side table and 1 shelf in the room for storage that’s it. Bathroom again tiny when you sit on the toilet you will have your feet in the shower, there no shelving for toiletries I had to put all on top of the toilet.
Complaint about it and I got reply saying I can keep my stuff in the suitcase or put under bed and use it daily, shitty reply I must say.
Them upstairs guest jumping and screaming at 4:30am again I know the area and it’s party area and noise is comum. I was considering leaving and get somewhere else, but after the reply I had I would def not get refund or anything and couldn’t really spend another £700 on new apt.
7 / 10
Central location but loud
Cute apartment with all amenities and helpful hosts. Location is central, which is great for sightseeing and restaurants.
It is extremely loud at night and in the mornings (because it is above a bar and opposite public bins). The rooms are also quite hot in May - no aircon, only one portable fan. Good for short stay
1 / 10
Avoid this property - misleading and untrustworthy
Unfortunately nothing due to the terrible experience.
Avoid This Property!
I strongly advise against this property due to my terrible experience and its unfaithful owner.
Upon arrival, it became clear that the property provided was not the same as advertised on Booking.com. The photos on the listing showed a completely different, larger, and higher-standard apartment, but what I received was smaller, of much lower quality, and absolutely not worth the £518 I paid.
When I raised this issue, the property manager admitted that the photos were incorrect but failed to provide any solution, apology, refund, or alternative accommodation. All we could do was stay in this misrepresented property for the same price we’d already paid—a completely unacceptable outcome.
Booking.com initially claimed that the owner offered a solution we supposedly refused, which is not true. The owner outright refused to reimburse the money, even though their own property manager acknowledged the issue.
To make matters worse, Booking.com now shows my booking as “cancelled due to no-show,” which is a blatant lie, as I showed up at the property but did not stay due to reasons stated above.
If something goes wrong, do not expect this owner to take responsibility or provide any support. They will simply take your money and ignore any valid complaints. This kind of behavior is disgraceful, and the property should not even be allowed on Booking.com.
Shame on both the property owner and Booking.com for enabling such deceptive practices.
I had a warm welcome from Miguel and there was good communication with Tomas prior to the trip. The apartment is small and cosy but has what you need for 2 people for a few days in lovely Lisbon. The supermarkets are not far off and apartment has facilities for you to make your own food. The Tv worked great and we appreciated the 2 fans as it can get quite warm at night. There was some noise from the nightlife and the bin trucks but it didn’t put me off from staying again.
Overall I had a fantastic stay and would definetly stay there again.
Full length mirror somewhere in the property
7 / 10Good·May 2026
Cute apartment with all amenities and helpful hosts. Location is central, which is great for sightseeing and restaurants.
It is extremely loud at night and in the mornings (because it is above a bar and opposite public bins). The rooms are also quite hot in May - no aircon, only one portable fan. Good for short stay
10 / 10Outstanding·May 2026
Posizione centralissima
Bagno un po’ piccolo,ma non è stato un problema
10 / 10Outstanding·Apr 2026
El departamento es cómodo para 2 personas ,muy buena ubicación , todo nuevo y limpio , cuando se necesito algo los anfitriones responden rápido .
Parking is not specified as an available amenity at Cozy Apartments in Heart of Lisbon Bairro Alto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Cozy Apartments in Heart of Lisbon Bairro Alto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cozy Apartments in Heart of Lisbon Bairro Alto?
We found 4 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, and family friendly.
"I had a warm welcome from Miguel and there was good communication with Tomas prior to the trip. The apartment is small and cosy but has what you need for 2 people for a few days in lovely Lisbon. The ..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Family friendly
Map of Lisbon
Ratings and reviews
8.4 / 10
Excellent(37 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
I had a warm welcome from Miguel and there was good communication with Tomas prior to the trip. The apartment is small and cosy but has what you need for 2 people for a few days in lovely Lisbon. The supermarkets are not far off and apartment has facilities for you to make your own food. The Tv worked great and we appreciated the 2 fans as it can get quite warm at night. There was some noise from the nightlife and the bin trucks but it didn’t put me off from staying again.
Overall I had a fantastic stay and would definetly stay there again.
Full length mirror somewhere in the property
7 / 10Good·May 2026
Cute apartment with all amenities and helpful hosts. Location is central, which is great for sightseeing and restaurants.
It is extremely loud at night and in the mornings (because it is above a bar and opposite public bins). The rooms are also quite hot in May - no aircon, only one portable fan. Good for short stay
10 / 10Outstanding·May 2026
Posizione centralissima
Bagno un po’ piccolo,ma non è stato un problema
10 / 10Outstanding·Apr 2026
El departamento es cómodo para 2 personas ,muy buena ubicación , todo nuevo y limpio , cuando se necesito algo los anfitriones responden rápido .
$$$$
Top rated by guests
8.4Excellent
(37 Ratings)
"I had a warm welcome from Miguel and there was good communication with Tomas prior to the trip. The apartment is small and cosy but has what you need for 2 people for a few days in lovely Lisbon. The ..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Lisbon
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Cozy Apartments in Heart of Lisbon Bairro Alto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Cozy Apartments in Heart of Lisbon Bairro Alto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cozy Apartments in Heart of Lisbon Bairro Alto?
We found 4 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, and family friendly.
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Free WiFi/internet · Air conditioning · Accessible by lift
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