Genesis - Sala Palatului I Cheap parking I Balcony
7.9 / 10
Good(70 Ratings)
$$$$
Apartment in Bucharest
4 guests · 1 bedroom · 1 bath
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Terrible experience – Avoid at all costs!
The location is perfect. Its close to the city center so the distance between the apartment and the points of interest of Bucharest can be walked easily on foot.
Our stay was an absolute disaster from start to finish. First, the host failed to provide accurate check-in instructions, leaving us searching for the correct entrance for 20 minutes. To reach the apartment, we had to take the elevator to the 8th floor and then walk up the stairs to the 9th floor. The building overall was very old, unmaintained, and dirty, and the elevator looked so unsafe that we were afraid to step inside.
When we finally reached the apartment, the keybox was empty and we heard voices inside. We knocked and a gentleman opened the door, who turned out to be the guest from the neighboring apartment. The mistake happened because the host used the exact same code for both apartments, leading to a major security and privacy breach.
When I called the host, he initially didn't believe us and thought we had made a mistake. After realizing what happened, I asked for a solution because the toiletries, sheets, and towels had already been used. The host told us to just use the same ones because the previous guests claimed they hadn't used them. We immediately refused. After arguing on the phone for about 5 minutes, he agreed to send a cleaning crew to change them. Check-in was supposed to be at 15:00 (and he had been informed we would arrive later due to visiting Therme Bucharest), but he told us the cleaners wouldn't finish until 21:00.
Since the host was unhelpful, I contacted Booking.com directly for a solution. Booking.com spoke with him, but got nowhere as he insisted on his original plan. I then requested either a refund for the first night—since we wasted a huge amount of time and spent nearly two hours on phone calls trying to fix the problem—or a cancellation so we could move to a hotel. He rejected both, and Booking.com informed us they could no longer help.
I called the host directly to state my demands in person. He got angry, claimed my request was unfair, argued that the cleaners would actually finish by 20:00, and abruptly hung up in my face. The cleaning crew actually arrived at 19:50 and finished at 20:30.
Beyond all this, the room's condition was totally unacceptable: filthy walls, a dirty floor and furniture, a stained mattress, and a dirty plate left behind used as an ashtray, as shown in the attached photos.
To top it all off, the next day the host messaged my personal phone asking if I was willing to find a solution. When I replied that I wanted a refund for one night (which was only 40 euros excluding Booking's commission), he offered to pay me back in exchange for a 10/10 rating. I considered this completely unethical, refused to accept it, and told him to send the refund while noting I would simply take his behavior into account. Predictably, he never did and never answered my message again. Completely unprofessional and untrustworthy!
Booking.com doesn΄t even let me write the whole experience as I have so many negative things to mention, that I used the positive part as well.
8 / 10
Good location for a short stay in the Capital
Good location
The shower curtain needs replacing or cleaned
10 / 10
Quality stay
Very good location if you go to Sala Palatului or nearby.
Amazing view 😍 ❤️
Shops, restaurants and everything closely.
Good public transport connection 👏
Great customer service, I always have an replay on my messages straight away or a call, well done to you guys I really appreciate your work 😀 👍
Thank you for offering this wonderful place to stay ❤️ I'll deffinetly come back again.
9 / 10
A perfect location to stay a few days and explore Bucharest.
The apartment is small but in a perfect location, with an excellent view, close to many tourist attractions.
I would have liked to find dish soap, a cloth or a paper towel in the kitchen, and enough toilet paper in the bathroom for the three nights I stayed there.
Televizor nefunctional!!! Parcarea nu se asigura gratuit cum se promite.
7 / 10Good·Sep 2026
Appartement très bien localisé dans Bucarest!
Très belle vue sur l’ancien Palais Royal!
Bon rapport qualité prix
Dommage que la climatisation soit uniquement disponible dans la cuisine.
L’appartement pourrait être plus propre, taches sour les murs de la salle de bain.
Les lits ne sont pas ultra confortable et y’avait une odeur dans les draps.
Il n’y avait pas du tout d’eau chaude disponible pour se doucher.
10 / 10Outstanding·Jul 2026
Tout était parfait
Rien
6 / 10Average·Oct 2026
Goede locatie
Niet schoon, handdoeken nog nat! Bij aankomst, servies vuil en vet in de kast, afval vorige gast nog in afval bak, onderbed nog snoep en vuil van weken, gewoon goor
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Genesis - Sala Palatului I Cheap parking I Balcony. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Genesis - Sala Palatului I Cheap parking I Balcony pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Genesis - Sala Palatului I Cheap parking I Balcony?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Genesis - Sala Palatului I Cheap parking I Balcony
7.9Good
(70 Ratings)
"Very good location if you go to Sala Palatului or nearby.
Amazing view 😍 ❤️
Shops, restaurants and everything closely.
Good public transport connection 👏
Great customer service, I always have a..."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Bucharest
Ratings and reviews
7.9 / 10
Good(70 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
Locatie centrala, dar la etajul 9.
Televizor nefunctional!!! Parcarea nu se asigura gratuit cum se promite.
7 / 10Good·Sep 2026
Appartement très bien localisé dans Bucarest!
Très belle vue sur l’ancien Palais Royal!
Bon rapport qualité prix
Dommage que la climatisation soit uniquement disponible dans la cuisine.
L’appartement pourrait être plus propre, taches sour les murs de la salle de bain.
Les lits ne sont pas ultra confortable et y’avait une odeur dans les draps.
Il n’y avait pas du tout d’eau chaude disponible pour se doucher.
10 / 10Outstanding·Jul 2026
Tout était parfait
Rien
6 / 10Average·Oct 2026
Goede locatie
Niet schoon, handdoeken nog nat! Bij aankomst, servies vuil en vet in de kast, afval vorige gast nog in afval bak, onderbed nog snoep en vuil van weken, gewoon goor
$$$$
7.9Good
(70 Ratings)
"Very good location if you go to Sala Palatului or nearby.
Amazing view 😍 ❤️
Shops, restaurants and everything closely.
Good public transport connection 👏
Great customer service, I always have a..."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Bucharest
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Genesis - Sala Palatului I Cheap parking I Balcony. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Genesis - Sala Palatului I Cheap parking I Balcony pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Genesis - Sala Palatului I Cheap parking I Balcony?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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