Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
7 / 10
Agradable
La terraza
Que no tiene sala de estar
7 / 10
Casa accogliente e ben tenuta, vicino a tutto ciò che può servire. Si può migliorare? Certo tutto si può migliorare
Grandezza giusta e accogliente
Posizione giusta per quello che dovevamo fare noi
Niente
6 / 10
Buena
Me gustó porque la casa era muy grande y había mucho espacio, además de la terraza que tenía.
No me gustó que al llegar la casa olia a humedad, el baño olía también a cañería
1 / 10
Una pena
La ubicación y aparcamiento
Mi experiencia en este alojamiento ha sido profundamente insatisfactoria y, lamentablemente, no cumple en absoluto con unos estándares mínimos de higiene y calidad.
A nuestra llegada, alrededor de las 17:00 horas, accedimos brevemente al apartamento y salimos poco después. No fue hasta nuestro regreso, aproximadamente a las 22:30 horas, cuando pudimos examinar el alojamiento con detenimiento. Fue entonces cuando constatamos el estado extremadamente deficiente de limpieza.
La vivienda presentaba una acumulación evidente de suciedad que parecía no corresponder a una limpieza reciente, sino más bien al abandono prolongado. Se observaban restos de suciedad en prácticamente todas las estancias: presencia de pelos en el interior de la nevera, en la ropa de cama y en los muebles del baño, así como en el suelo de la habitación, donde además había manchas visibles. Asimismo, al desplazar ligeramente algunos muebles, pudimos comprobar que debajo de los mismos se acumulaban pelusas, etiquetas de prendas y diversos residuos, presumiblemente de anteriores huéspedes, lo que refuerza la impresión de una falta total de limpieza profunda.
Ante esta situación, me puse en contacto tanto con el alojamiento como con la plataforma Booking. La comunicación con la propiedad fue en todo momento correcta en las formas; no obstante, a la vista de las fotografías remitidas, se percibía una tendencia a minimizar la gravedad de la situación. Si bien enviaron personal de limpieza, la intervención fue claramente insuficiente, ya que se limitaron a limpiar únicamente aquellas zonas de las que previamente había remitido fotografías. A pesar de esta actuación, que en teoría debía resolver el problema, el apartamento continuó sin encontrarse en condiciones adecuadas de limpieza.
Considero inaceptable que un alojamiento ofrecido al público se encuentre en estas condiciones, especialmente cuando la higiene es un aspecto esencial y no negociable en este tipo de servicios.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Alojamientos KYOMU El Pilar. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Alojamientos KYOMU El Pilar pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alojamientos KYOMU El Pilar?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, balcony/terrace, wifi/internet, and key access.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Santa Cruz de Tenerife
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Balcony/Terrace
WiFi/Internet
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Alojamientos KYOMU El Pilar. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Alojamientos KYOMU El Pilar pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alojamientos KYOMU El Pilar?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, balcony/terrace, wifi/internet, and key access.
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