Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
6 / 10
The place has a much higher rating than it should.
The place is quite a ways from the cruise ship port and beach which made for a quiet stay.
The first room we were given was musty from the air conditioning. (The host gave as a choice of two others on the second floor. The host was very nice and accommodating). The beds were incredibly firm. The place is a monthly, weekly or daily stay. The roof top "garden" is quite run down and shabby.
5 / 10
The cost is budget-friendly for the area,especially if you don't need good wifi or creature comforts
We came to work online and to scuba dive @ Banco Chinchorro. This was an affordable place to stay. The pool area is pretty and the vibe generally relaxed. The rooftop area is a relaxing place to hang out in the late evenings. Alexis, the hotel caretaker, was very helpful. While this is about a 25-minute walk into Mahahual either way (one of the paths is covered by trees and rather pleasant... plus there's a Dinousa grocery store and a fruiteria about 4 blocks into that walk!), there is a roundabout one block from the hotel where you can easily hail a cheap taxi if you're not up for the walk. Just make sure you ask them in Spanish otherwise they'll think you're from a cruise ship and charge you 2-3x the price.
The hotel exhibited quality customer service when we brought up concerns about our stay. That counts for a lot.
I do sincerely wish we liked it more than we had, especially for such a great price per night.
Although we initially booked the room for 2 weeks, we requested the second half of our stay be cancelled.
The wifi & cell service in our room was so weak that simple webpages would not load, so we were unable to WFH. We ultimately moved our kitchen table and chairs outside to use our laptops and had much better luck with signal, but the mosquitos were ferocious even with repellent. You will need a small table/travel fan to be semi-comfortable if you do that, since there is no breeze.
I think the humidity is just out of control at this location; no matter how long between showers, the floor of the shower stall would not drain and always felt slimy. The hotel room floor was similarly slimy/dirty... we ended up wearing our socks to avoid the nasty feeling on our feet, and then when our socks became gross, we resorted to wearing our sandals in-room. None of our scuba gear was able to dry (even if we hung it outside) so it started to mildew, and our backpacks and random items in our luggage grew mold even though they were placed in the corner and we weren't getting any of them wet. We've continued traveling for 2.5 months since this stay, and haven't experienced that anywhere else. We also did not receive any of the cleanings the hotel claims to offer every other day, but I imagine that would've helped significantly.
We are ultimately very grateful they met our needs with cancellation mid-stay... That is customer service you can count on.
8 / 10
Calidad precio excelente servicio
La limpieza y el personal muy amable
El internet muy lento
8 / 10
Mini Paraiso
Esta muy padre es muy cómodo las instalaciones son bonitas realmente se siente el lujo y confort
Que no hay nadie a quien le puedas pedir las cosas todo es a travez de correo o whats no tardan mucho en contestar pero tampoco es inmediato
Esta muy padre es muy cómodo las instalaciones son bonitas realmente se siente el lujo y confort
Que no hay nadie a quien le puedas pedir las cosas todo es a travez de correo o whats no tardan mucho en contestar pero tampoco es inmediato
10 / 10Outstanding·Aug 2025
Muy cómodo y excelente para un buen descanso
Sin comentarios
6 / 10Average·Aug 2025
The place is quite a ways from the cruise ship port and beach which made for a quiet stay.
The first room we were given was musty from the air conditioning. (The host gave as a choice of two others on the second floor. The host was very nice and accommodating). The beds were incredibly firm. The place is a monthly, weekly or daily stay. The roof top "garden" is quite run down and shabby.
Parking is not specified as an available amenity at Secret Paradise Mahahual. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Secret Paradise Mahahual. Enjoy the water!
Is Secret Paradise Mahahual pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Secret Paradise Mahahual?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Map of State of Quintana Roo
Ratings and reviews
8.4 / 10
Excellent(34 Ratings)
100% verified reviews
8 / 10Excellent·Jun 2026
La limpieza y el personal muy amable
El internet muy lento
8 / 10Excellent·May 2026
Esta muy padre es muy cómodo las instalaciones son bonitas realmente se siente el lujo y confort
Que no hay nadie a quien le puedas pedir las cosas todo es a travez de correo o whats no tardan mucho en contestar pero tampoco es inmediato
10 / 10Outstanding·Aug 2025
Muy cómodo y excelente para un buen descanso
Sin comentarios
6 / 10Average·Aug 2025
The place is quite a ways from the cruise ship port and beach which made for a quiet stay.
The first room we were given was musty from the air conditioning. (The host gave as a choice of two others on the second floor. The host was very nice and accommodating). The beds were incredibly firm. The place is a monthly, weekly or daily stay. The roof top "garden" is quite run down and shabby.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of State of Quintana Roo
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Secret Paradise Mahahual. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Secret Paradise Mahahual. Enjoy the water!
Is Secret Paradise Mahahual pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Secret Paradise Mahahual?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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