Mae Ya Resort

To begin with, the staff was very friendly and explained everything we needed to know. They also helped us with a transfer and scooter rental. The apartment itself had an amazing view, the swimming pool was clean and the room itself had everything we needed. We loved our stay. During the evening the only thing you heard were the birds in the trees.

I want to tell you about the hotel that saved our holiday, because places like this deserve to be famous. Our journey to Koh Tao was a disaster before it began. Our airline delayed us more than four hours, we missed the last ferry of the day, our luggage disappeared for over twelve hours, and we were stranded overnight on a different island entirely. We arrived at Mae Ya a full day late, sleep deprived, stressed, and braced for the usual cold shrug of “non-refundable booking, sir.” Instead, we met the kindest hotel team in Thailand. They listened to what had happened to us like it mattered. They never once made us feel like a problem. And then they did something I have genuinely never experienced in years of travel: entirely of their own goodwill, they agreed to refund the night we had lost to the airline’s failure. They owed us nothing. The rules were on their side. They chose kindness over policy, and I will never forget it. And here is the thing: even without that extraordinary gesture, this would still be a five star review. The room was beautiful, spacious, immaculately clean, with a bed that felt like forgiveness after our nightmare journey. Housekeeping was flawless every day. The location is the perfect Koh Tao base, minutes from Sairee’s beaches, restaurants and sunset bars in one direction and the Mae Haad pier in the other. The staff helped us with everything: scooter advice, restaurant recommendations that were all perfect, ferry arrangements for our departure, every request met instantly and with a genuine smile. Under this roof, a trip that began in chaos turned into three of the best days of our year. Morning swims, golden sunsets, island dinners, and every evening returning to a place that felt less like a hotel and more like being looked after by friends. To the owners and every member of the Mae Ya team: thank you. You represent everything hospitality is supposed to be.

Nothing

The room was amazing and everything was clean and new. The view is amazing. The staff - they were all insanely nice and helpful

The location is not good. On a mountain. Expensive taxis

Staff were absolutely amazing and extremely accommodating.