Details

Property building

Prime Residence Heliopolis

9.1 / 10

Outstanding(494 Ratings)

$$$$

Apartment in Cairo Governorate

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

2 / 10

Lazy people who are just after your money and no customerservice

Clean room, bed and working AC

No warm welcome. At arrival he was unfriendly. I had to sign a piece of paper, and ofcourse i want to read what i sign. Im not just signing without reading. But the man looked super annoyed and sighed that i wanted to read the paper. Rolling his eyes. No Dishwash soap for washing the dishes. We had to buy it. Only first day waterbottles. Handwash soap 90%water 10% zeep. No toothbrushes No toothpaste No Haircap/cotton buds No hairdryer(happy to read reviews where they say the same!) No sponge No daily towels. ( i have stayed in many other residence where they do give daily new towels and clean daily, or at least every other day) Cleaning only every 4 days and if you want them to clean more often you have to pay extra. After day 4 we thought the cleaners go by themselves to clean our room, but they told us to tell the receptionist first that we wanted to hv our room being cleaned. Drunk man in hall in the night for many hours screaming and no one who took care of that. Smell of strong sigarettes in the night. We couldnt bare the smell. No salt and pepper. Tissues came after they cleaned after 4 days. Second room no wasmachine (which i paid for)and smaller. But they keep saying its the same size. They should hv communicated in upfront if i was ok with a smaller room with no washing machine before they deducted the money. Afterwards they say after 2 days, there is a room on the 3rd floor available with washingmachine. But my teenage sons didnt want to move all their belongings anymore.we stayed 10 days ( who wants to move after 2 days to the 3rd floor???) They refuse to give compensation. No extractor fan when cooking so the room and your clothes smell like food. Bin also emptied after 4 days. No instruction for the tv. Not enough bowls and spoons+forks. My teenage sons complained that the shower was only the first day hot, the remaining 9 days cold. If you like being scammed, and dont like customer service, you should definitely come here.

9 / 10

Nice, clean apartment in good neighborhood

The location is excellent, and the staff gave us a free upgrade to a 1-bedroom apartment which was very nice. The facility is clean, the staff were helpful, and it was a bonus to be located in the same building as a nice Illy cafe. The price was very reasonable for the size of the apartment.

The only issue I had with the property is that the windows were not very soundproof, so the noise of the traffic from the street below came into the apartment.

10 / 10

I enjoyed my stay there. I am a repeat customer. I stayed here four times already and love the service. The staff is fri

Location close to everything The service is outstanding Staff is pleasant and friendly

All excellent.

9 / 10

Highly recommend

The location was excellent and central. The apartment was very very clean. The staff was pleasant and helpful. I highly recommend this place

Liked everything

Photos

Property building

Property building

Property building

Restaurant/places to eat

Restaurant/places to eat

Restaurant/places to eat

Restaurant/places to eat

Bed, TV and multimedia, Photo of the whole room, air conditioner

Lobby or reception

Bed, Seating area, air conditioner

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Prime Residence Heliopolis

Top rated by guests

Property building

Property building

Property building

Restaurant/places to eat

Restaurant/places to eat

9.1Outstanding

(494 Ratings)

"Location close to everything The service is outstanding Staff is pleasant and friendly"

Verified guest

Don't miss out! Price and availability may change

9.1 / 10

Outstanding(494 Ratings)

Apartment in Cairo Governorate

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Comfortable Accommodations

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

WiFi/Internet

Map of Cairo Governorate

city location on map

Ratings and reviews

9.1 / 10

Outstanding(494 Ratings)

100% verified reviews

9 / 10Outstanding·Oct 2026

The location is excellent, and the staff gave us a free upgrade to a 1-bedroom apartment which was very nice. The facility is clean, the staff were helpful, and it was a bonus to be located in the same building as a nice Illy cafe. The price was very reasonable for the size of the apartment.

The only issue I had with the property is that the windows were not very soundproof, so the noise of the traffic from the street below came into the apartment.

10 / 10Outstanding·Oct 2026

Location close to everything The service is outstanding Staff is pleasant and friendly

All excellent.

9 / 10Outstanding·Oct 2026

The location was excellent and central. The apartment was very very clean. The staff was pleasant and helpful. I highly recommend this place

Liked everything

6 / 10Average·Nov 2025

New

Too noisy near main street

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Prime Residence Heliopolis. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Prime Residence Heliopolis pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Prime Residence Heliopolis?

We found 4 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, and wifi/internet.

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