Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
2 / 10
El precio es excesivamente alto para los problemas estructurales que tiene la casa y, sobre todo, para el estrés que gen
La propiedad por dentro: La casa cuenta con una reforma moderna y atractiva.
El personal en el sitio: El equipo de mantenimiento es sumamente amable y resolutivo, nada que ver con la oficina.
Ubicación: Muy buena ubicación en un área tranquila, con el Amsterdam Plaza justo en la esquina y a solo 10 minutos de las zonas más populares.
Gestión administrativa negligente y ambigua: El equipo de administración tiene una comunicación terrible. Te dicen que sí a todo inicialmente para luego dar respuestas ambiguas y lavarse las manos. Viajamos en un grupo grande con dos bebés y coordinamos todo con meses de anticipación para evitar imprevistos, pero su gestión fue un desastre:
Caso 1 (Servicio de aseo/cocina): Intentamos coordinar este servicio (muy común en Colombia) durante dos meses. Nos aseguraron que sí, pero no gestionaron nada hasta días antes de llegar. Terminaron enviando a alguien sin disponibilidad completa y que solo sabía cocinar lo básico (algo que nunca informaron). Tardaron 24 horas después del check-in en admitir que no cumplirían lo acordado, haciéndonos perder un día entero buscando alternativas y haciendo compras. En lugar de disculparse, mantuvieron una actitud defensiva insistiendo en que "hicieron su trabajo".
Caso 2 (Cuna): Solicitamos una cuna para una noche. Tras confirmar que la tenían, tardaron 12 horas en llevarla. En todo ese tiempo tuvimos que estar persiguiéndolos porque nunca tuvieron la iniciativa de darnos una actualización.
Caso 3 (Check-out): Desde el segundo día consultamos por un Late Check-out debido a un vuelo nocturno con bebés. Nos dijeron que, al no haber reservas, nos ayudarían sin costo, pero dejaron una ambigüedad: "si entraba una consulta (ni siquiera reserva), tocaba salir". El día de la salida, a las 11:00 am, nos mandaron a la persona de limpieza y nos exigieron desalojar porque tenían una "consulta". Cero empatía, excusas constantes y muy mala actitud.
Falta de equipamiento básico: No es una casa apta para grupos grandes. No había suficientes toallas, no dejaron ni papel toalla y no hay plancha para la ropa.
Problemas de mantenimiento y limpieza: El techo tiene goteras, los exteriores están muy sucios (se nota la falta de limpieza) y las dos habitaciones del primer piso tienen un fuerte olor a humedad.
10 / 10
GRAN VIVIENDA PARA UNA GRAN ESTANCIA
Preciosa casa, con todas las comodidades para pasar una gran estancia en Medellín
Nada
10 / 10
Super agradable
Todo
La tv no consegui poner el youtube, mi unica pega el resto genial
10 / 10
Confortable
Un lugar amplio, cómodo, limpio, tranquilo, muy bien ubicado. 100% recomendado.
Parking is not specified as an available amenity at Palos altos house; Poblado; 6 min to Provenza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Palos altos house; Poblado; 6 min to Provenza pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palos altos house; Poblado; 6 min to Provenza?
We found 6 amenities for this rental. This includes non-smoking, pets allowed, balcony/terrace, shared living spaces, and garden.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Map of Medellin
About this house rental
Spacious Holiday Home in El Poblado
Amenities
Non-smoking
Pets allowed
Balcony/Terrace
Shared living spaces
Garden
Laundry services
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Palos altos house; Poblado; 6 min to Provenza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Palos altos house; Poblado; 6 min to Provenza pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palos altos house; Poblado; 6 min to Provenza?
We found 6 amenities for this rental. This includes non-smoking, pets allowed, balcony/terrace, shared living spaces, and garden.
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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