Açai Plant Based Hotel

Delicious meals cooked by the head Chef Giorgio and Sous chef Natasha and other cooks, served by Debbie and other waiters, would visit again for the meals. Location was great, walking distance to the Old Town and beach. Property kept clean.

Good Location, excellent food and very attentive and friendly staff. Would definitely recommend this Plant Based hotel.

Everything

The staff is very nice and welcoming. The rooms are spacious and comfortable. We appreciated that there was a couch to chill and not only a bed. They are very generous with the breakfast portions, and it is very easy to find a parking space in the free parking nearby.

- Breakfast is just one menu, we couldn’t choose and they mostly served bread-based food. We would’ve appreciated more options to pick from, possibly also healthier food like overnight oats, porridge, yogurt, granola, etc. - It would have been nice to have beverages, or water at least, openly available, at some point we felt like we had to “beg” for water. - They literally served 2 preselected tea bags and two coffee Nespresso capsules each morning.. we would’ve liked to have non-machine coffee, maybe even ask for a cappuccino, decaf, latte, or whatever, and choose our own tea flavors. - No one was ever at the reception, we had to ask the kitchen staff for everything. It didn’t feel like there was a single point of contact for potential problems. What if we had a problem in the middle of the night? For a “luxurious hotel” for which we paid 200.- a night, we expected it to be better organized. - While we enjoyed our room a lot, there were no consumables: no toothpaste or toothbrush, no slippers, not even water in the fridge. - On the first day the staff told us we shouldn’t sleep with our windows open because of mosquitoes, we were left wondering why there were no mosquito nets installed? - We were looking forward to also have dinner at the hotel, and we did on our first night. While the menu looked very fancy with plenty of options, the portions were not so generous and the prices were quite expensive. They could have at least given a discount for hotel guests? - Back to breakfast, it was served from 08:15 to 10:00, this is a very short time span. We didn’t feel like we could go out and fully enjoy our nights because otherwise we would’ve missed the breakfast entirely. It just felt wrong to set alarms during our vacation. We can also imagine that some people would want to start their day earlier than 08:15. - Checkin was from 15:00 (normal) but checkout was at 10:00, why? I can’t remember having to checkout this early from any hotel.