Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Location
Reviews
10 / 10
Thank you
The house was spacious, comfortable, and lovely and warm, with plenty of room for the whole family. The beds were extremely comfortable, and the welcome gift was such a thoughtful touch. We had a wonderful stay!
9 / 10
We had some initial issues with cleanliness and the hot water system, but Mathias and Miguel were very quick to help us
The location is good, a small cabin that can accommodate 8 people, and the staff responds to messages quickly.
The bedding was not changed (found hair and dandruff), and the hot water is limited. After 4 people showered, the rest had to wait until the next morning.
8 / 10
Salvaged. Good service saved a possible disaster
Very well kept. Great location. Staff was very helpful
First condo hadn’t been cleaned. Service was good moving us to another but all the way across town. When we arrived also not cleaned and they moved us back across town. Ended in a very comparable place that was very nice. Staff did what they had to but was a lot of frustration
5 / 10
Functional but disappointing
The apartment has a great location, 10mins to city center, groceries and all the meeting points for activities.
The apartment is warm. We were a group of 5, there’s enough beds and space for us.
The photos of the apartment are not close to reality. I booked this hotel because the previous reviews look good and the pictures gave a very new and clean impression. But we were quite disappointed when we arrived. The kitchen is a bit messy, equipments are old and it has a very strong oily smell from previous cookings. The furnitures are a bit worn out. There is an exposed nail on the side of the dining table, one of our friends got scratched. Maybe the price for Tromso is normal but from our standard we felt it was not worth it.
The management team are not very responsible in my point of view. One of our friends who arrived first at this accommodation slipped at the front door due to the amount of ice and had her jaw injured badly. She had to go to hospital immediately to get it stitched. Although it’s arguable that the whole Tromso is kind of slippery, I think putting some sands/small stones or at least a warning sign before the arrival of each new group would be helpful. Especially considering the amount of dedication they’ve put in the accomodation rules, why not paying same level of attention to the safety of your guests? What I am unhappy is the accomodation ‘s attitude dealing with this accident. My friend discovered after the trip that part of her medical expenses were not covered by insurance and decided to ask for compensation. The team promised they will reply to her but there was 0 response after 3 months. Even a « NO » is an answer, just not cool to hang it there.
When I gave feedback to the team, they asked me not to write bad reviews. They’ve explained to me the price is normal during peak season and said they could have improved the equipments if we complained immediately during the stay. Well, maybe we were more expecting the accommodations to proactively and constantly keeping a higher standard and make itself price worthy.
Det var stort, fint og vi fikk også velkomstgave. Kjøkkenet og bade var reint. Fint å stå ute for å huset også med stoler.
Alt va bra!
10 / 10Outstanding·Oct 2026
The house was spacious, comfortable, and lovely and warm, with plenty of room for the whole family. The beds were extremely comfortable, and the welcome gift was such a thoughtful touch. We had a wonderful stay!
9 / 10Outstanding·Apr 2026
The location is good, a small cabin that can accommodate 8 people, and the staff responds to messages quickly.
The bedding was not changed (found hair and dandruff), and the hot water is limited. After 4 people showered, the rest had to wait until the next morning.
5 / 10·Apr 2025
The apartment has a great location, 10mins to city center, groceries and all the meeting points for activities.
The apartment is warm. We were a group of 5, there’s enough beds and space for us.
The photos of the apartment are not close to reality. I booked this hotel because the previous reviews look good and the pictures gave a very new and clean impression. But we were quite disappointed when we arrived. The kitchen is a bit messy, equipments are old and it has a very strong oily smell from previous cookings. The furnitures are a bit worn out. There is an exposed nail on the side of the dining table, one of our friends got scratched. Maybe the price for Tromso is normal but from our standard we felt it was not worth it.
The management team are not very responsible in my point of view. One of our friends who arrived first at this accommodation slipped at the front door due to the amount of ice and had her jaw injured badly. She had to go to hospital immediately to get it stitched. Although it’s arguable that the whole Tromso is kind of slippery, I think putting some sands/small stones or at least a warning sign before the arrival of each new group would be helpful. Especially considering the amount of dedication they’ve put in the accomodation rules, why not paying same level of attention to the safety of your guests? What I am unhappy is the accomodation ‘s attitude dealing with this accident. My friend discovered after the trip that part of her medical expenses were not covered by insurance and decided to ask for compensation. The team promised they will reply to her but there was 0 response after 3 months. Even a « NO » is an answer, just not cool to hang it there.
When I gave feedback to the team, they asked me not to write bad reviews. They’ve explained to me the price is normal during peak season and said they could have improved the equipments if we complained immediately during the stay. Well, maybe we were more expecting the accommodations to proactively and constantly keeping a higher standard and make itself price worthy.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ARCTIC HOMES - The Town House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ARCTIC HOMES - The Town House pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ARCTIC HOMES - The Town House?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
"The house was spacious, comfortable, and lovely and warm, with plenty of room for the whole family. The beds were extremely comfortable, and the welcome gift was such a thoughtful touch. We had a wond..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Tromso
Ratings and reviews
8.7 / 10
Excellent(22 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Det var stort, fint og vi fikk også velkomstgave. Kjøkkenet og bade var reint. Fint å stå ute for å huset også med stoler.
Alt va bra!
10 / 10Outstanding·Oct 2026
The house was spacious, comfortable, and lovely and warm, with plenty of room for the whole family. The beds were extremely comfortable, and the welcome gift was such a thoughtful touch. We had a wonderful stay!
9 / 10Outstanding·Apr 2026
The location is good, a small cabin that can accommodate 8 people, and the staff responds to messages quickly.
The bedding was not changed (found hair and dandruff), and the hot water is limited. After 4 people showered, the rest had to wait until the next morning.
5 / 10·Apr 2025
The apartment has a great location, 10mins to city center, groceries and all the meeting points for activities.
The apartment is warm. We were a group of 5, there’s enough beds and space for us.
The photos of the apartment are not close to reality. I booked this hotel because the previous reviews look good and the pictures gave a very new and clean impression. But we were quite disappointed when we arrived. The kitchen is a bit messy, equipments are old and it has a very strong oily smell from previous cookings. The furnitures are a bit worn out. There is an exposed nail on the side of the dining table, one of our friends got scratched. Maybe the price for Tromso is normal but from our standard we felt it was not worth it.
The management team are not very responsible in my point of view. One of our friends who arrived first at this accommodation slipped at the front door due to the amount of ice and had her jaw injured badly. She had to go to hospital immediately to get it stitched. Although it’s arguable that the whole Tromso is kind of slippery, I think putting some sands/small stones or at least a warning sign before the arrival of each new group would be helpful. Especially considering the amount of dedication they’ve put in the accomodation rules, why not paying same level of attention to the safety of your guests? What I am unhappy is the accomodation ‘s attitude dealing with this accident. My friend discovered after the trip that part of her medical expenses were not covered by insurance and decided to ask for compensation. The team promised they will reply to her but there was 0 response after 3 months. Even a « NO » is an answer, just not cool to hang it there.
When I gave feedback to the team, they asked me not to write bad reviews. They’ve explained to me the price is normal during peak season and said they could have improved the equipments if we complained immediately during the stay. Well, maybe we were more expecting the accommodations to proactively and constantly keeping a higher standard and make itself price worthy.
$$$$
Top rated by guests
8.7Excellent
(22 Ratings)
"The house was spacious, comfortable, and lovely and warm, with plenty of room for the whole family. The beds were extremely comfortable, and the welcome gift was such a thoughtful touch. We had a wond..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Tromso
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ARCTIC HOMES - The Town House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ARCTIC HOMES - The Town House pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ARCTIC HOMES - The Town House?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
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