Shas Resort

Large room, comfy bed, powerful shower, quiet area. Even if it is in the outskirts of Alona beach, it is super easy and cheap to get to the town center by tuk tuk (the staff at the reception can call one for you in no time).

The breakfast could be improved, we only noticed savoury options when we stayed there (apart from some jars of jam).

Excellent hotel, we were already for second time in this hotel. Lovely people and host. Thanks for staying. Hope to come back.

员工亲切，服务态度非常好，有问题及时解决，非常推荐！

Overall, the hotel is good. It has a nice outdoor area with a great pool and a pickleball court. The room was spacious and clean. Breakfast isn’t huge, but the quality of the food is very good. There’s a nice restaurant just across the street, and if you have a motorbike, the main hub of restaurants and bars is only five minutes away

I have to rate the hotel this way due to two issues that, as someone who works in hospitality, I simply can't ignore as they reflect poorly on the quality of service and management. First, after our first night (of a four-night stay), we found a printed notice on our door stating that construction work would be carried out on the rooftop from 9 am to 5 pm. There had been no prior warning about this, and no one mentioned it during check-in, which we had done just the day before. To make matters worse, the construction didn’t even start at 9 am, but at 8:20 am, I even have a video to confirm this. Second, we needed to stay one extra night in Panglao. Considering the noise and ongoing construction, we expected some understanding or flexibility from the hotel, especially since many hotels would have temporarily closed to avoid negative guest experiences during such works. Instead, they quoted us a price higher than what we had paid the night before, and even higher than what was listed on Booking.com. These two points show a serious lack of transparency and guest care, which unfortunately overshadows the rest of our stay