Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Location
Reviews
1 / 10
Don’t stay here.
N/A
This property has a severe cockroach infestation. We counted over 50 cockroaches in the apartment. We informed the owner on our second day, who gave us poison to try to rectify the issue. This did not work.
The following day, we reached out again and asked for a refund. The owner instead offered to move us to the apartment next door. We initially agreed until he admitted that he was already aware of the infestation, and that a previous attempt at pest control had failed. At that point, we requested a refund for the nights we had already stayed and to be moved next door.
At this, the owner suddenly became aggressive and rude, and tried to blame us for the infestation stating that he ‘didn’t know where a bug like that came from’ despite admitting prior that it was a pre-existing problem. He also accused us of being dirty and mishandling rubbish in the apartment and contributing to this infestation. His behavior was completely unprofessional, offensive, and frankly appalling.
And while the cockroach infestation was the worst part, it was not the only issue:
- The kitchen was poorly equipped.
- One bathroom had no toilet paper, and only a single roll was provided in the other bathroom for a five-night stay.
- The Wi-Fi was unreliable and didn’t reach the bedroom.
- The shower had no hot water.
- The couch was filthy when we arrived.
- The apartment next door that we moved into had a giant hole in the ceiling that we were not pre warned about. It was also dirty, had a leaking shower, and a leaking AC.
- The location felt unsafe. Multiple Uber drivers warned us not to walk around in the area the apartment is located at ANY time of the day.
This apartment (BOTH of them) were an absolute disaster, and the owner’s response made it even worse. Do not stay here.
1 / 10
Péssima
O dono da apartamento faltando 2 dias pra mim me espodar entrou em contato comigo pra informar que o nosso apartamento ja tinha sido alugado por outra pessoa em outra plataforma e o site booking nao deu baixa no apartamento ai eu ja tinha pago pra ele o valor de 1497 reais avista no pix . No no site do booking estava outro valor bem mais a baixo. Ele pegou e colocou nois em um apartamento bem menos so com 1 cômodo e me devolveu o valor de 500 reais . Mais assim me sentie lesado e vou procurar meus direitos ate por que eu ja tinha feito a reserva a 2 meses e pago tambem então eu era prioridade.
Nao gostei de ter pago um produto e ter recebido outro.mais vou procurar meus diretores como consumidor lesado .
10 / 10
Ótima experiência no Villa Santiago
Cordialidade e atenção do anfitrião, receptividade, Cordialidade, facilidade de check-in. No 1º dia de passeio ele mesmo nos levou ao ponto turístico mão necessitando buscar por carros de aplicativos. Excelente. Apartamento limpo, confortável e seguro.
Nenhuma reclamação.
9 / 10
Muito bom. Voltaria outras vezes!
Excelente o espaço. Nos sentimos muito bem recebidos, assistidos e confortáveis. O local é muito tranquilo, de fácil acesso e com diversos comercios proximos. Fica de 10 a 15m de bares, pontos turisticos e do mercado/porto. Nele há utensílios de cozinha suficientes para que se possa preparar refeições para o dia a dia. Seguramente voltaríamos a ficar. Recomendo.
Apesar de haver muitos comercios no Bairro, não é uma área muito segura para se caminhar sem conhecer.
Cordialidade e atenção do anfitrião, receptividade, Cordialidade, facilidade de check-in. No 1º dia de passeio ele mesmo nos levou ao ponto turístico mão necessitando buscar por carros de aplicativos. Excelente. Apartamento limpo, confortável e seguro.
Nenhuma reclamação.
9 / 10Outstanding·Aug 2026
Excelente o espaço. Nos sentimos muito bem recebidos, assistidos e confortáveis. O local é muito tranquilo, de fácil acesso e com diversos comercios proximos. Fica de 10 a 15m de bares, pontos turisticos e do mercado/porto. Nele há utensílios de cozinha suficientes para que se possa preparar refeições para o dia a dia. Seguramente voltaríamos a ficar. Recomendo.
Apesar de haver muitos comercios no Bairro, não é uma área muito segura para se caminhar sem conhecer.
7 / 10Good·Jul 2026
- Gostei do ambiente interno do apto.
- Gostei do Wi Fi.
- Gostei da tranca eletrônica do apto.
- Gostei das decorações internas do apto.
- Gostei da fachada externa do prédio.
- Gostei do anfitrião: da receptividade e colaboração em tudo e sempre pronto a ajudar os hospedes. Muito pró-ativo em tudo.
- Não gostei do estacionamento: não ter vaga para todos os hospedes quando está 100% ocupado.
- Não gostei do acesso ao local: bastante íngreme a ladeira que dá acesso (a depender do veículo, pode não conseguir sair do local).
- Não gostei do colchão da cama da suíte: entendo que precisa ser trocado por um novo e mais resistente (está afundando pois as molas parecem estar desgastadas pelo tempo de uso) (não parece ser ideal para quem já possui problema na coluna).
10 / 10Outstanding·Apr 2026
Apartamento completo, tudo funcionando. A gentileza e preocupação nos detalhes do anfitrião.
Mercadinho perto.
Segurança tudo digital.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Villa Santiago II. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Villa Santiago II pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Villa Santiago II?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Sun Terrace and Garden
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Contactless check-in/out
Cleaning products
Map of Manaus
Ratings and reviews
9 / 10
Outstanding(49 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Cordialidade e atenção do anfitrião, receptividade, Cordialidade, facilidade de check-in. No 1º dia de passeio ele mesmo nos levou ao ponto turístico mão necessitando buscar por carros de aplicativos. Excelente. Apartamento limpo, confortável e seguro.
Nenhuma reclamação.
9 / 10Outstanding·Aug 2026
Excelente o espaço. Nos sentimos muito bem recebidos, assistidos e confortáveis. O local é muito tranquilo, de fácil acesso e com diversos comercios proximos. Fica de 10 a 15m de bares, pontos turisticos e do mercado/porto. Nele há utensílios de cozinha suficientes para que se possa preparar refeições para o dia a dia. Seguramente voltaríamos a ficar. Recomendo.
Apesar de haver muitos comercios no Bairro, não é uma área muito segura para se caminhar sem conhecer.
7 / 10Good·Jul 2026
- Gostei do ambiente interno do apto.
- Gostei do Wi Fi.
- Gostei da tranca eletrônica do apto.
- Gostei das decorações internas do apto.
- Gostei da fachada externa do prédio.
- Gostei do anfitrião: da receptividade e colaboração em tudo e sempre pronto a ajudar os hospedes. Muito pró-ativo em tudo.
- Não gostei do estacionamento: não ter vaga para todos os hospedes quando está 100% ocupado.
- Não gostei do acesso ao local: bastante íngreme a ladeira que dá acesso (a depender do veículo, pode não conseguir sair do local).
- Não gostei do colchão da cama da suíte: entendo que precisa ser trocado por um novo e mais resistente (está afundando pois as molas parecem estar desgastadas pelo tempo de uso) (não parece ser ideal para quem já possui problema na coluna).
10 / 10Outstanding·Apr 2026
Apartamento completo, tudo funcionando. A gentileza e preocupação nos detalhes do anfitrião.
Mercadinho perto.
Segurança tudo digital.
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Manaus
About this apartment rental
Sun Terrace and Garden
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Villa Santiago II. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Villa Santiago II pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Villa Santiago II?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.
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