Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
7 / 10
It is a place close to Town and the amenities are fine.
The location is in town, so you can easily walk around to see places.
No vehicles can come to the apartment so you have to walk for a while to catch a taxi. Also, the host refused to take dollars, insists on euros or visa payments.
2 / 10
Attractive apartment ruined by serious failures, cash-only payment and appalling aftercare.
The apartment was visually attractive, in a great location and had the potential to provide a lovely stay if it wasn't for the countless problems. We also appreciated the two technicians attending on the Saturday evening and eventually restoring the air-conditioning.
Unfortunately, those are the only positive things we can say about our seven-night stay.
The problems began before we arrived, when we had to chase the property for access instructions and did not receive the key information until 21:39 the evening before arrival.
Upon arrival, there was no running water. When it returned, the pressure was extremely poor and we had no hot water. We then experienced multiple electricity failures, including two in one day. Following another power failure, both air-conditioning units stopped working, leaving the apartment unbearably hot until technicians attended.
The Wi-Fi remained unavailable from Saturday until Monday. The lounge light stopped working, while the bedroom light repeatedly flickered and could not be used.
Most seriously, the toilet backed up and became unusable on two separate occasions. It would not flush properly, and water containing toilet waste leaked behind it. We had to clean this ourselves and find alternative toilet facilities, including avoiding use of the toilet overnight. The same problem returned during our final night. By that stage, after reporting faults throughout the week, we had simply given up and wanted to leave.
We supplied extensive original photographs, videos and message evidence documenting these problems. Despite this, the property refused to provide a full refund or cooperate meaningfully with Booking.com.
Payment for the booking was cash only, and is paid directly to the property. Future guests should understand that this removes card-payment protections such as chargeback and Section 75 if anything goes wrong.
The apartment may look attractive in photographs, but our holiday was dominated by water, electricity, sanitation, air-conditioning, Wi-Fi and lighting failures. We would not stay here again and cannot recommend it unless the property can demonstrate that every fault has been professionally rectified and provides customers with a protected card-payment option.
9 / 10
Nice stay in Santa Maria
nice and clean apartment, comfortable bed
10 / 10
Spacious and clean flat in a great location
This is a newly refurbished flat, located on the main street in Santa Maria. It is spacious and clean, a balcony is a great asset to have a coffee and watch people passing by.
The location is in town, so you can easily walk around to see places.
No vehicles can come to the apartment so you have to walk for a while to catch a taxi. Also, the host refused to take dollars, insists on euros or visa payments.
7 / 10Good·Aug 2026
Posizione
Odore
10 / 10Outstanding·Aug 2026
Posizione sulla via pedonale dei ristoranti e a 10O metri dalla spiaggia
Nulla
5 / 10·Feb 2026
Appartement Nr.1. Schöne Wohnung in der Fußgängerzone. Sehr Zentral gelegen. Nachts war es ruhig. Die Einrichtung hat uns gefallen.
Schöner Balkon um das treiben auf der Straße zu beobachten. Sehr nette Reinigungsdame. Die Wohnung wurde wöchentlich gereinigt, es war sehr sauber. Per WhatsApp wurden alle Anfragen zügig beantwortet.
Problematische Schlüsselübergabe. Auch andere Gäste hatten das Problem und standen ratlos vor dem Eingangsbereich. Kontaktperson nur über WhatsApp zu erreichen . Telefonisch war kein Kontakt möglich. Das Lattenrost bestand aus einer Spanplatte, dass war sehr unbequem. Die Badezimmertür konnte nicht geschlossen werden. Immenser Wasserschaden an der Decke über der Dusche. Kein schöner Anblick. Es hat sehr unangenehm gerochen trotz permanent laufender Lüftung. Es wurden Gegenstände vom Balkon gestohlen. (1. Etage)Wenig Unterstüzung seitens der Vermieterin , die wie bereits erwähnt nur über WhatsApp zu erreichen war. Wir haben nachts alle Gegenstände vom Balkon entfernt und die Beleuchtung eingeschaltet. Dann haben wir festgestellt, dass eine Balkontür nicht verriegelt werden konnte. Die Diebe hätten die Möglichkeit gehabt in die Wohnung zu gelangen. Dieses wurde dann aber von der Vermieterin zeitnah behoben.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Mota Residência. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Mota Residência pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mota Residência?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
"This is a newly refurbished flat, located on the main street in Santa Maria. It is spacious and clean, a balcony is a great asset to have a coffee and watch people passing by."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Beach access
Smoking allowed
Contactless check-in/out
Fire alarm
Cleaning products
Map of Santa Maria
Ratings and reviews
8.5 / 10
Excellent(112 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
The location is in town, so you can easily walk around to see places.
No vehicles can come to the apartment so you have to walk for a while to catch a taxi. Also, the host refused to take dollars, insists on euros or visa payments.
7 / 10Good·Aug 2026
Posizione
Odore
10 / 10Outstanding·Aug 2026
Posizione sulla via pedonale dei ristoranti e a 10O metri dalla spiaggia
Nulla
5 / 10·Feb 2026
Appartement Nr.1. Schöne Wohnung in der Fußgängerzone. Sehr Zentral gelegen. Nachts war es ruhig. Die Einrichtung hat uns gefallen.
Schöner Balkon um das treiben auf der Straße zu beobachten. Sehr nette Reinigungsdame. Die Wohnung wurde wöchentlich gereinigt, es war sehr sauber. Per WhatsApp wurden alle Anfragen zügig beantwortet.
Problematische Schlüsselübergabe. Auch andere Gäste hatten das Problem und standen ratlos vor dem Eingangsbereich. Kontaktperson nur über WhatsApp zu erreichen . Telefonisch war kein Kontakt möglich. Das Lattenrost bestand aus einer Spanplatte, dass war sehr unbequem. Die Badezimmertür konnte nicht geschlossen werden. Immenser Wasserschaden an der Decke über der Dusche. Kein schöner Anblick. Es hat sehr unangenehm gerochen trotz permanent laufender Lüftung. Es wurden Gegenstände vom Balkon gestohlen. (1. Etage)Wenig Unterstüzung seitens der Vermieterin , die wie bereits erwähnt nur über WhatsApp zu erreichen war. Wir haben nachts alle Gegenstände vom Balkon entfernt und die Beleuchtung eingeschaltet. Dann haben wir festgestellt, dass eine Balkontür nicht verriegelt werden konnte. Die Diebe hätten die Möglichkeit gehabt in die Wohnung zu gelangen. Dieses wurde dann aber von der Vermieterin zeitnah behoben.
$$$$
Top rated by guests
8.5Excellent
(112 Ratings)
"This is a newly refurbished flat, located on the main street in Santa Maria. It is spacious and clean, a balcony is a great asset to have a coffee and watch people passing by."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Santa Maria
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Beach access
Smoking allowed
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Mota Residência. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Mota Residência pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mota Residência?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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