Hotel in Puerto del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Hotel Pocillos Playa offers 76 air-conditioned accommodations with minibars and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a health club.
Housekeeping is available on request.
Hotel Pocillos Playa offers 76 air-conditioned accommodations with minibars and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This Tías hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
Map of Puerto del Carmen
Available Rooms
Ratings and reviews
10 / 10Outstanding·Mar 2026
A nice clean, quiet hotel adults. Only short walk to beach. Delicious food on all sittings, although desserts not a lot of choice and same everyday.
Beds were comfy rooms very clean although no coffee in the room and the shower weren't the best. Pool colder than the Antarctic in the winter. Sunbeds in good location. Plenty of umbrellas available. Entertainment staff were great and got everybody involved through the day and the evenings. There is a games room behind the stage but we only found it on the last day. Lots of drink options available in the all-inclusive range. Housekeeping visited everyday and did a great job. Would visit this hotel again
10 / 10Outstanding·Apr 2025
Nice adult only hotel within walking distance of bars and restaurants and a lovely beach. If you want a bit more choice hop on the regular bus to Puerto del Carmen.
A nice surprise was a bottle of cava as it was my birthday.
Would highly recommend and will certainly go back even though we live in the next island.
8 / 10Excellent·Mar 2025
Room was nice. View from balcony great. Choice at breakfast was good but it was noisy with crockery and cutlery clattering but normal for buffets.. had to dodge the spa lady almost every morning. Staff friendly and efficient
6 / 10Average·Feb 2026
Good: room, staff, food, location, drinks, spa massage/facial treatments, ping pong
Not good: no plug for the bath so couldn't use it (sink one did not fit),
Spa area was awful - the only thing that worked was the steam room, it was the main reason i booked. The sauna was too cold, the ice machine was broken, the indoor whirlpool couldn't be heated up,
Outdoor whirlpool only worked on my first day and did not work again and i reported it twice - again a major reason i booked the hotel. There was another whirlpool but only available to certain black band guests - but given you couldn't sort the common area one you could have offered this to everyone.
Lack of snacks between meals
Terrible smell coming from sink
Pool freezing
Wifi poor
Some drinks machines in restaurant broken
Gym very basic
Lights on tables in restaurant were not charged up
$$$$
Top rated by guests
9Outstanding
(30 Ratings)
"A nice clean, quiet hotel adults. Only short walk to beach. Delicious food on all sittings, although desserts not a lot of choice and same everyday.
Beds were comfy rooms very clean although no coffee..."
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