Xenia Apartments - Lovely studio apartment in Porta Romana
6 / 10
Average(29 Ratings)
$$$$
Apartment in Milan
2 guests · 1 bedroom · 1 bath
Reasons to book
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Includes essentials and more
Location
Reviews
3 / 10
Not happy with the communication
Location was great, 20min walk from Duomo
We booked this apartment for one night and had a confirmed check-in time of 14:00. Unfortunately, the apartment was not ready at that time.
We had already been denied an earlier check-in, but had agreed with the property that we could at least leave our bags earlier and then return at 14:00. When we came back, we were told there would be a delay.
The main problem was not only the delay itself, but the communication. We were told that the cleaning team had been contacted and that we would be updated when the apartment was ready. That update never came. Even at 17:22, the property was still referring to the apartment as something that “will be properly cleaned,” and we were never clearly told when it was actually ready for normal use.
We were allowed to enter while the cleaning was still incomplete, but at that point the bathroom was not in a condition I was comfortable using, with visible stains in the toilet and items left around the shower area. The apartment was properly cleaned later, but for a one-night stay this meant that a significant part of the afternoon was effectively lost.
It was also around 30°C that day, so being able to return, shower and rest was important. Instead, we eventually made other plans and returned later in the evening because we still had no clear confirmation of when the apartment was actually ready.
To their credit, the property did apologise and eventually offered to refund the €32 cleaning fee. However, I had to raise the issue several times before compensation was offered, and I do not feel that refunding the cleaning fee fully reflects the actual problem, which was the loss of use of the apartment and the lack of follow-up communication during a one-night stay costing €191.
I travel frequently and have booked more than 20 stays through Booking.com over the past year. I understand that delays and operational issues can happen.
1 / 10
Terrible experience
Nothing
Terrible experience. Air conditioning does not work and they didn’t send anyone to fix it during our stay. I left the keys in the key box all day for them and still no one was sent.
They also did not provide enough toilet paper, they left half of a roll and when I asked for more, I was told to buy it myself.
Sheets were also dirty and shower doors broken
1 / 10
uncomfortable
good location.
had issues accessing the property and with the wifi. no air con remote control provided and the room temperature was 30 degrees. the host did not care to provide a solution. a very uncomfortable stay
9 / 10
Good
Great location, easy access, clean and comfortable
Great location, easy access, clean and comfortable
8 / 10Excellent·May 2026
Esta a media hora andando del centro y si coges transporte publico esta muy bien.
A una hora de la eatacion central de milan.
Barrio tranquilo
Habia ascensor pero no se podia utilizar son dos pisos pero cuando llevas todo el dia andando de aqui para allá volver al piso y tener que subir dos pisos no gusta.
La televisión no tenia bien configurado el wifi por lo que no se podía utilizar ni el netflix ni el amazon, intente configurarlo pero era imposible daba error todo el tiempo.
8 / 10Excellent·Jan 2026
Buona la posizione.
La possibilità di fare il check-in fino alle ore 23,00.
Carino l'alloggio.
La mancanza del bidet, anche se avevo visto dalle foto che non ci sarebbe stato.
Il pagamento della tassa di soggiorno (molto alta anche se era già indicata nel costo che probabilmente è dovuta dal periodo), che non ho potuto pagare direttamente al proprietario/gestore ma on-line, come pure per il check-in.
7 / 10Good·Oct 2025
Posizione favolosa, bel palazzo storico, appartamento luminoso e ben tenuto
ascensore non funzionante, pulizia bagno e cucina da migliorare , cuscini del letto terribili
Parking is not specified as an available amenity at Xenia Apartments - Lovely studio apartment in Porta Romana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Xenia Apartments - Lovely studio apartment in Porta Romana pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Xenia Apartments - Lovely studio apartment in Porta Romana?
We found 1 amenities for this rental. This includes , and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
About this apartment rental
Comfortable Living Space
Amenities
Non-smoking
Map of Milan
Ratings and reviews
6 / 10
Average(29 Ratings)
100% verified reviews
9 / 10Outstanding·Jun 2026
Great location, easy access, clean and comfortable
8 / 10Excellent·May 2026
Esta a media hora andando del centro y si coges transporte publico esta muy bien.
A una hora de la eatacion central de milan.
Barrio tranquilo
Habia ascensor pero no se podia utilizar son dos pisos pero cuando llevas todo el dia andando de aqui para allá volver al piso y tener que subir dos pisos no gusta.
La televisión no tenia bien configurado el wifi por lo que no se podía utilizar ni el netflix ni el amazon, intente configurarlo pero era imposible daba error todo el tiempo.
8 / 10Excellent·Jan 2026
Buona la posizione.
La possibilità di fare il check-in fino alle ore 23,00.
Carino l'alloggio.
La mancanza del bidet, anche se avevo visto dalle foto che non ci sarebbe stato.
Il pagamento della tassa di soggiorno (molto alta anche se era già indicata nel costo che probabilmente è dovuta dal periodo), che non ho potuto pagare direttamente al proprietario/gestore ma on-line, come pure per il check-in.
7 / 10Good·Oct 2025
Posizione favolosa, bel palazzo storico, appartamento luminoso e ben tenuto
ascensore non funzionante, pulizia bagno e cucina da migliorare , cuscini del letto terribili
$$$$
6Average
(29 Ratings)
"Great location, easy access, clean and comfortable"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
Map of Milan
About this apartment rental
Comfortable Living Space
Amenities
Non-smoking
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Xenia Apartments - Lovely studio apartment in Porta Romana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Xenia Apartments - Lovely studio apartment in Porta Romana pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Xenia Apartments - Lovely studio apartment in Porta Romana?
We found 1 amenities for this rental. This includes , and non-smoking.
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