WoodSpring Suites Virginia Beach

I had a great experience at Springwood Motel in VA. Rhonda was amazing and very helpful throughout my stay. All the staff were kind, welcoming, and always willing to answer any questions I had. They were also very accommodating with any requests I made, which made my stay feel comfortable and easy. I really appreciate their hospitality and would definitely recommend this motel.

Thank you Imani! So, no matter what may occur here,.. The staff are above board. Imani is especially helpful and thoughtful as well. She goes over and above what you may expect from any staff. Even when you may be having a bad day, Imani will lift your spirit with encouragement and A+ service. She is a rare find for any company and I expect to see her running the whole show at some point soon! Thanks again for caring 🙏

Very nice room

Front desk closed at night-this was not communicated. I arrived late and called the after hours number. I ended up waiting over an hour for someone to show up. No chairs in the “lobby” area. The room had a broken hair rubberband on the floor under the bed, the bathroom sink had sticky residue spots around it, and the edge of the counter in the bathroom was very dusty. The 2 queen beds only had one very flat pillow each. The room only had 2 towels and 2 wash clothes, no hand towels. As a suite the room had a small stove, microwave, and full sized refrigerator, but no kitchen ware. No forks, no dishes, no pots or pans, no coffee maker. Remember the only 2 washcloths and no hand towels? That meant no dish cloths either. Not a deal breaker, but there were only 4 hangers, no hair dryer, and no iron and ironing board. I had to buy: hair dryer, cups, plates, paper towels, forks, spoons, and was lucky to borrow a coffee maker. Overall I very disappointed. If I hadn’t booked through Expedia, and if the stay wasn’t through a holiday and festival weekend, I would have canceled my stay, demanded a discount on the first and only night I stayed, and gone somewhere else. Unfortunately, the area lodging was booked solid. I would not recommend this business unless you are out of options, and are not planning to use any of the amenities. Other than the night staff that took so long to arrive and check me in, the staff was friendly and professional.