Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
1 / 10
Paid for four nights, stayed less than five minutes and were left without accommodation
Nothing.
We booked and paid for four nights but spent less than five minutes inside this apartment and did not stay a single night. We were left without keys, without access and without a refund. I strongly advise other travellers to consider alternative accommodation.
Access was problematic from the start. We could not install the door-opening app, and the access code subsequently provided was incorrect. Eventually, the owner arrived, seemingly in a rush, and let us in with a key.
The apartment did not match the impression given by the Booking.com photos, which appeared to show two different apartments without clearly distinguishing them. Ours was extremely small, with no bed and only a tiny two-seater sofa bed. When extended, it was so close to the kitchen furniture that there was practically no room for our feet.
We immediately explained that the accommodation was unsuitable for two adults. The owner appeared to understand and told us to contact Booking.com, but then left with the keys. When Booking.com called her, she refused to agree to the cancellation. Booking.com told us they could not refund us or arrange alternative accommodation without her agreement.
We therefore paid for four nights without receiving usable accommodation. Two women travelling for work were left alone in a foreign country, urgently searching for somewhere to sleep. Returning home was not an option because of our work commitments. Despite initially sounding understanding, the owner’s actions left us feeling completely abandoned.
The location is also inconvenient: reaching the apartment requires another 11 bus stops from Monza railway station, the main connection to Milan. It is far from the station and the main sights.
Please read the full description carefully and confirm exactly which apartment and sleeping arrangements you will receive. Based on our experience, I strongly recommend choosing another property
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Gerardo Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Gerardo Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gerardo Apartments?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Monza
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Gerardo Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Gerardo Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gerardo Apartments?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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