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Reviews
2 / 10
Wohnung ganz nett, Vermietungsagentur extrem unfreundlich!
Dei Ferienwohnung ist mit allem notwendigen ausgestattet. Für einen Familienurlaub mit Kindern eigentlich gut geeignet, -wäre da nicht der Wespenbefall und die extrem unfreundliche Vermietungsagentur.
Meine Frau, unsere beiden Enkelkinder und ich haben im August 2026 die Fewo Luisa im Dachgeschoss gebucht. Die Wohnung ist angemessen eingerichtet und gut gelegen. Leider ist uns bei Bezug der Wohnung der Wespenbefall (in der Holzdecke) nicht unmittelbar aufgefallen. In der Wohnung befindliche Wespen konnten natürlich durch die geöffneten Fenster eingedrungen sein. Nach drei Übernachtungen mit kontinuierlichem „Wespenbesuch“ und final einem nächtlichen Wespenstich ins Gesicht meiner Frau, haben wir die Wohnung wegen Unbewohnbarkeit verlassen.
Die Information über diesen erheblichen Mangel und die damit einhergehende Unbewohnbarkeit der Unterkunft (ein Enkelkind reagiert allergisch auf Insektenstiche) habe ich der Dame von „Fewo-Vermittlung mit Herz“ (die als Ansprechpartner und Vermittler dieser Wohnung, auch bei Buchungen über booking, zuständig sind) freundlich und unaufgeregt am Telefon mitgeteilt. Zu meiner Überraschung wurde nicht nur jegliches Entgegenkommen sofort strikt und offensiv abgelehnt, auch wurde der (umfangreich dokumentierte) Wespenbefall in Abrede und sogar die Wespenallergie unseres Enkelkindes in Frage gestellt. Zudem wurde, in äußerst unfreundlicher Wortwahl und Tonlage, mit Anwalt gedroht, sollte die daraufhin von mir angekündigte, schlechte Bewertung verfasst werden.
Eine im Nachgang an „Fewo-Vermittlung mit Herz“ verfasste Beschwerde bezüglich der, von der Mitarbeiterin ausgehenden Unhöflichkeiten, wurde mit völliger Verdrehung des Gesprächsverlaufs und der Leugnung des (dokumentierten) Wespenbefalls "beantwortet".
Der volle Mietpreis wurde einbehalten. Die geforderte Teilerstattung wegen mangelhafter Leistung und vorzeitiger Abreise erfolgte nicht.
Angesichts des gästefeindlichen Verhaltens des Vermittlungsunternehmen „Fewo-Vermittlung mit Herz“ werde ich jedoch weder diese noch irgendeine andere Wohnung, die von diesem Unternehmen vertreten wird, wieder anmieten oder empfehlen.
8 / 10
Es war ein angenehmer Aufenthalt mit allem Komfort
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