Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
6 / 10
No restaurants nearby. Never answer phones
Very poor service. No tea and coffee in the kitchen. We krpt on messaging for room cleaning and towels but omly once btought towels but they never cleaned the apartment in whole week.
6 / 10
Nice accommodation but too crowded and check in was a mess! Cheap “luxury”
1 / 10
We were very disappointed with our stay at Eaton. Upon arrival, the apartment was in unacceptable condition—bedsheets and towels were stained, and the floors, cupboards, and bathroom had clearly not been properly cleaned.
We reached out to the property manager, Osman, who offered a quick 20-minute cleaning, which was not sufficient given the level of dirt and disrepair. And after a long day of travelling all we wanted to do was relax. We asked for a refund, as the condition of the property did not match what was advertised. Unfortunately, the property manager declined and did not adequately address or resolve our concerns. We did not feel comfortable staying and ultimately chose to leave.
The guest service experience was also very poor. When we tried to express our concerns, Osman was confrontational—raising his voice and speaking over us rather than listening or trying to help.
This was the most disappointing accommodation experience I’ve had. I would not recommend staying here.
1 / 10
Unfortunately, my stay was far below expectations. The shower was filthy, with visible fungus on the glass door and floor — it clearly hadn’t been properly cleaned in a long time.
When I went to the kitchen, I grabbed a glass for water and was disgusted to find dirty utensils everywhere and no dishwasher or proper cleaning supplies available.
To top it off, the towel provided had yellow stains — absolutely unacceptable and unhygienic.
This place seriously needs a deep clean and better attention to basic hygiene standards. I would not recommend staying here.
Very good location. MRT Conlay subway station 3 minutes walk. Large trendy shopping mall Pavilion, 12 min walk. We had a 1-bedroom apartment with view of Petronas Twin Towers from the bedroom. Our apartment had stove, microwave and washing machine with dry cycle. The rooftop infinity swimming pool is a great selling point for this property. Might be very busy at times. Security staff very good. There is not very close 7-Eleven or other convenience store around. Be aware while booking this is huge apartment building with different companies renting and some people had bad experience so do your research properly. Constant movement of people with luggage in and out. Elevators can be busy.
10 / 10Outstanding·May 2025
We had a lovely stay here. We had a late check in and I was worried that might be difficult but it was easy to contact through WhatsApp and Mohammad Osman met us and provided everything we needed. The rooms were very spacious wifi worked well, beds were comfy and laundry facilities were a bonus. Great we could walk to Petronas towers, aquarium and fountains. The pool as others have said has an amazing view! Check out was easy, we’d stay again.
10 / 10Outstanding·Apr 2025
Excellent location, roof top pool was out of this world.
6 / 10Average·Mar 2026
No restaurants nearby. Never answer phones
Very poor service. No tea and coffee in the kitchen. We krpt on messaging for room cleaning and towels but omly once btought towels but they never cleaned the apartment in whole week.
While you're here, you can enjoy all the comforts of home and more, including a sauna and a rainfall showerhead, as well as a refrigerator and a stovetop. Other amenities include Egyptian cotton sheets, premium bedding, a Select Comfort bed, and down comforters.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Eaton Residences KLCC by Luna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Eaton Residences KLCC by Luna pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eaton Residences KLCC by Luna?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
"Very good location. MRT Conlay subway station 3 minutes walk. Large trendy shopping mall Pavilion, 12 min walk. We had a 1-bedroom apartment with view of Petronas Twin Towers from the bedroom. Our apa..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a rainfall showerhead, as well as a refrigerator and a stovetop. Other amenities include Egyptian cotton sheets, premium bedding, a Select Comfort bed, and down comforters.
Amenities
Non-smoking
No pets allowed
Family friendly
Map of Federal Territory of Kuala Lumpur
Ratings and reviews
8.4 / 10
Excellent(81 Ratings)
10 / 10Outstanding·May 2025
Very good location. MRT Conlay subway station 3 minutes walk. Large trendy shopping mall Pavilion, 12 min walk. We had a 1-bedroom apartment with view of Petronas Twin Towers from the bedroom. Our apartment had stove, microwave and washing machine with dry cycle. The rooftop infinity swimming pool is a great selling point for this property. Might be very busy at times. Security staff very good. There is not very close 7-Eleven or other convenience store around. Be aware while booking this is huge apartment building with different companies renting and some people had bad experience so do your research properly. Constant movement of people with luggage in and out. Elevators can be busy.
10 / 10Outstanding·May 2025
We had a lovely stay here. We had a late check in and I was worried that might be difficult but it was easy to contact through WhatsApp and Mohammad Osman met us and provided everything we needed. The rooms were very spacious wifi worked well, beds were comfy and laundry facilities were a bonus. Great we could walk to Petronas towers, aquarium and fountains. The pool as others have said has an amazing view! Check out was easy, we’d stay again.
10 / 10Outstanding·Apr 2025
Excellent location, roof top pool was out of this world.
6 / 10Average·Mar 2026
No restaurants nearby. Never answer phones
Very poor service. No tea and coffee in the kitchen. We krpt on messaging for room cleaning and towels but omly once btought towels but they never cleaned the apartment in whole week.
$$$$
Top rated by guests
8.4Excellent
(81 Ratings)
"Very good location. MRT Conlay subway station 3 minutes walk. Large trendy shopping mall Pavilion, 12 min walk. We had a 1-bedroom apartment with view of Petronas Twin Towers from the bedroom. Our apa..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Federal Territory of Kuala Lumpur
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a rainfall showerhead, as well as a refrigerator and a stovetop. Other amenities include Egyptian cotton sheets, premium bedding, a Select Comfort bed, and down comforters.
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Eaton Residences KLCC by Luna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Eaton Residences KLCC by Luna pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eaton Residences KLCC by Luna?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
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