Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Clean room and good staff. Food and outdoor pool excellent.

X

We stayed in a Platinum One Bedroom Suite overlooking the pool and mangroves (room 29309) and had an outstanding stay. The room was spotless, close to everything, had a fantastic view, and the air conditioning and ceiling fan were perfect after a hot day. The minibar was constantly restocked with water, soft drinks and beer at no extra cost. The food was exceptional, with plenty of choice and fantastic à la carte restaurants that were easy to book through our Platinum butler on WhatsApp or the Platinum Lounge. Having access to three resorts was a real bonus, and the Platinum team made us feel genuinely looked after. Every member of staff was incredibly friendly, and the valet service was excellent too. Yes, there was a noticeable seaweed smell when we arrived, but after the first day we barely noticed it and it certainly didn't spoil the holiday. It's rare I can't think of much to improve. Better soundproofing around the suite's front door would reduce noise from the corridor, and an online booking system for the à la carte restaurants would be a nice addition, although the current process worked well. Overall, Ventus Ha offers fantastic value for money. We've stayed at many all-inclusive resorts and this is one of the best. We'll definitely be back. Thank you to all the wonderful staff for making us feel like royalty. Five stars!

Great stay at Ventus Ha. Family of 4 staying in a double double bedroom. Room was large enough for us and the double sinks outside the toilet and shower meant everything was more convenient. The staff were brilliant, massive shout out to Elvis (breakfast at A’akat) and Jorge (Waves Bar) who went above and beyond. We loved that the other two hotels were available, the pools there were much louder and busier, whereas the Ventus Ha pool was more tranquil. The food was really good, the lunch buffet had some great choice. Make sure you get to Kobo the teppenyaki restaurant. Downsides: it’s not a beach resort and it’s not particularly close to nearby amenities. Also could do with ice creams at poolside bar, but my waistline wouldn’t thank me for saying it. For the jumpy: there are wild crocodiles at the back of the resort (behind secure fences) and we bumped in to lizards and raccoons daily. The downstairs rooms at Ventus are covered by foliage, get an upper room if you can, suspect it’s pretty dark on floors 1&2.