Details

Exterior

FV By Serain Residences

5.6 / 10

(34 Ratings)

$$$$

Apartment in Brisbane

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

Location

city location on map

Reviews

2 / 10

Mold in the kitchen tap and through the dishwasher, the handles fall apart

1 / 10

When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.

4 / 10

No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.

4 / 10

Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.

Photos

Fitness facility

Fitness facility

Fitness facility

Bathroom shower

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FV By Serain Residences

Exterior

Gym

Fitness facility

Gym

Fitness facility

5.6

(34 Ratings)

"Was good"

Glen

Don't miss out! Price and availability may change

5.6 / 10

Apartment in Brisbane

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include towels, an electric kettle, kitchenware and utensils, and a toaster.

Amenities

Non-smoking

Family friendly

Map of Brisbane

city location on map

Ratings and reviews

5.6 / 10

(34 Ratings)

10 / 10Outstanding·May 2024

Was good

10 / 10Outstanding·May 2024

Was good

8 / 10Excellent·Jun 2021

Never stay here terrible area, unsafe, noisy in evenings

6 / 10Average·Jul 2024

Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at FV By Serain Residences. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is FV By Serain Residences pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at FV By Serain Residences?

We found 2 amenities for this rental. This includes non-smoking, and family friendly.

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