Hotel Francis

⭐⭐⭐⭐☆ I have stayed at this hotel every time I visit this area, and overall I really enjoy staying here. The rooms are clean, comfortable, and exactly as advertised. The breakfast, which is included with the room, is excellent. It is served buffet-style from 7:00 a.m. to 12:00 p.m., offering a great variety of food. The housekeeping staff, the kitchen staff, the other receptionists, and the manager are all kind, friendly, and professional. There are only two things that need improvement. First, the Wi-Fi is very slow and the connection drops frequently, making it difficult to use the internet. Second, there is one receptionist whose customer service is unfortunately poor. She rarely greets guests, does not smile, and does not make visitors feel welcome. This is not a personal complaint—I shared this feedback with the manager because I believe great customer service is important. Despite these issues, I would gladly stay here again because the rest of the staff and the overall experience are excellent.

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Check in was quick, The hotel is old but taken care of and clean. The room is clean and bug free. Water pressure and temperature were good. You could hear EVERTHING from outside the room. I'm just lucky to be a heavy sleeper.