Details

Exterior

Chambers Residence, Sunway Putra Mall

7.6 / 10

Good(29 Ratings)

$$$$

Apartment in Federal Territory of Kuala Lumpur

4 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

Location

city location on map

Reviews

2 / 10

If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon. This should not have required a debate. We were also informed that housekeeping does not clean daily, trash is not collected daily, and towels can only be changed after two days. For a group of eight guests, this is unacceptable. The room itself was outdated and not very clean. The bathroom had visible mold around the sink area, and the furniture looked worn and old. The front desk receptionist, Nasha, was extremely rude and unprofessional. Her attitude was dismissive and inappropriate for someone working in guest relations. The pool looked nice, but despite only a light drizzle, security would not allow us to swim. This was very disappointing, especially since it was not storming. The only positive aspect of our stay was the breakfast. Overall, this hotel looks much better in photos than in reality — the pictures must be from many years ago. I will not return and would not recommend this hotel to anyone.

10 / 10

Good value for money

1 / 10

Checking in process took ages as the staff at the reception are very slow, assuming they are at the desk. Communication was not very good as they seem to have not understood a lot of things or need constant repeating. Rooms themselves were not very good at all, they were in a state of disrepair with broken furniture and led lightings, nothing like those on the advertised pictures. The cooking utensils were in appaling condition. After complaining about the first room that had a broken sofa bed we were moved to a new room, however this room on closer inspection we found was infested with bugs. Asked the staff to do a deep clean while we were out for the day, but nothing was done, other then being promised that it would be done the following day. Unfortunately my children were petrified of the bugs as they were pretty much on all surface and walls. So we had to check out 3 nights early. Waiting for Hotels.com to give us our refund for the unused nights now.

3 / 10

Road noise at night from traffic very loud. Kareoke noise Saturday nights /into Sunday kept us awake til 5am . Be aware reception is not 24 hrs so getting back your deposit difficult/impossible out of reception hours. Wifi poor speed and variable.

Photos

Children's play area - outdoor

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Chambers Residence, Sunway Putra Mall

Exterior

Gym

Gym

Children's play area - outdoor

Bathroom

7.6Good

(29 Ratings)

"Good value for money "

CK

Don't miss out! Price and availability may change

7.6 / 10

Good(29 Ratings)

Apartment in Federal Territory of Kuala Lumpur

4 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as a stovetop and free WiFi. Other amenities include towels, a sofa bed, an electric kettle, and kitchenware and utensils.

Amenities

Non-smoking

Map of Federal Territory of Kuala Lumpur

city location on map

Ratings and reviews

7.6 / 10

Good(29 Ratings)

10 / 10Outstanding·Nov 2025

Good value for money

10 / 10Outstanding·Apr 2024

Almost stayed around month love the surroundings

10 / 10Outstanding·Apr 2024

Almost stayed around month love the surroundings

5 / 10·Dec 2024

I want to say a million thanks to the staff at Five Senses for their exceptional service. As a solo traveler, I made a last-minute request, and they were incredibly helpful and attentive. Their kindness and professionalism truly stood out and made my experience memorable. I deeply appreciate their effort and highly recommend their service

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Chambers Residence, Sunway Putra Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Chambers Residence, Sunway Putra Mall pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Chambers Residence, Sunway Putra Mall?

We found 1 amenities for this rental. This includes , and non-smoking.

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