Ohla Barcelona

Very well located hotel with extremely friendly and helpful staff, a lovely rooftop bar and pool and a Michelin star restaurant

Right in the middle of everything we wanted to do. I would definitely stay here again if we came back.!!!

I had a dispute or better found an issue at the poolbar. apon arrival we went to Roof top bar and askked for the menu. there are two option either you scan a barcode attached to each tabel or you you can aks for a paper menu as we did. we order a bottle of wine listed as 100 euro..I singed of thevbil without looking.. next day same issue wecarederen the same bottle of wine and other stufI and signed again of with a brief look. on my way out I realized that I saw 130 euro for the bottle. so I went back to make an argument.. I was told that the paper pricelistvwas the old one and the scanned pricelist was the new one. the price which was correct was the digital one. ai madecaxckaim that disagreed. some 20 minutes later I went down to the front desk and asked for the manager in charge. I was told that the manager was not available but that he/shecontact us . we did not hear nor got any feedback the next 24 hours. the next day same thing I made again my point a the rooftop bar and again had to sign of for 130 euro for the bottle of wine..That evening when returned from dinner we found a bottle of Cava and 2 glasses with a small note for the inconveniences. cava value 6 euro.. no call nor any message from management received. at checkout the next day we got one bottle of wine charged for 100 Euro, others at 130 .. remain lacking if the paper pricelist menu was old?? and if so an increase of 30% of wine questionable.. lacking any phone on personal touch a missed chance

Ohla is in a perfect location in the Gothic Quarter. The staff are wonderful, and special kudos to Javi. There was an issue, and he faced it with care and diligence. The next day he was still apologizing and provided the appropriate guest remedy. He also monitored our late flight with the driver bringing us to the hotel after 1 am! After a long day, watching the sunset from the rooftop bar was the perfect experiences