Details

Living area

Catarina Serviced Apartments

9.2 / 10

Outstanding(61 Ratings)

$$$$

Apartment in Porto

4 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

8 / 10

The car conditioner didn’t seem to work unless on warm. The freezer needed defrosting and the expeller in the bathroom didn’t work. The shower flooded the bathroom if water on full power We paid for inclusive breakfast but didn’t get it despite other apartments getting it! Tried contacting host wise absolutely no response! Good bits, the apartment was clean and comfortable and well equipped great location for exploring Porto

4 / 10

it was a terrible experience. When we arrived, we used the code to open the main door but failed. We tried to contact the property in all ways but nobody replied. it was raining heavily, we and another young couple were all waiting outside the apartment for almost 2 hours until a man helped us open the door. Another bad thing was when I took a shower, the water was getting colder. can't believe i had to take a cold shower in this price! the heating also didn't work!

4 / 10

The room was very clean. Really enjoyed our stay. The only issue we had was communication. At the beginning we couldn’t get in to our unit due to the check in email didn’t come through to my phone. Tried contacting property by phone and email with no results for a very long time. Eventually the email came through and we were able to get into our unit. Over the next few days tried to get info and still no response. Eventually we talked to a cleaning lady who was very helpful and supplied the things we needed.

4 / 10

We chose these serviced apartments based on the many positive reviews—and the location truly is unbeatable. Our flat was new, bright and modern, just a short walk from all the main sights, restaurants, cafes, shopping in Porto. Check-in was handled smoothly by email when we arrived late on Friday. However, despite the “serviced” label, we never encountered any staff during our entire three-night stay. In the two months leading up to our trip I tried repeatedly to reach out by email, Instagram, and through Hotels.com with no response. Once we arrived, my friend and I called the provided phone numbers dozens of times over the weekend—nobody answered. On Monday morning we hoped someone would be at the desk so we could ask about storing our luggage (we didn’t fly until evening), but the reception was empty. We waited nearly 40 minutes, called, texted WhatsApp, even messaged Instagram before finally hearing back. The apartment itself was lovely, but the lack of any on-site support caused unnecessary stress and frustration. I’m perfectly fine with a self-check-in/out setup—but only if questions and issues can be answered quickly. The apartment itself was lovely, but the lack of communication created unnecessary frustration. If management can ensure clear, timely responses (even remotely) and provide checkout details in advance, this property would deserve its excellent reputation. Right now, you’ll get a wonderful space in a prime location—but be prepared to handle most self.

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Catarina Serviced Apartments

Top rated by guests

Living area

Bathroom

Bathroom

Bathroom

Room

9.2Outstanding

(61 Ratings)

"Very clean, the staff was super nice! Excellent location and super close to everything."

Krystian

Don't miss out! Price and availability may change

9.2 / 10

Outstanding(61 Ratings)

Apartment in Porto

4 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include a freezer, towels, an electric kettle, and a lobster pot.

Amenities

Non-smoking

No pets allowed

Map of Porto

city location on map

Ratings and reviews

9.2 / 10

Outstanding(61 Ratings)

8 / 10Excellent·Mar 2026

The car conditioner didn’t seem to work unless on warm. The freezer needed defrosting and the expeller in the bathroom didn’t work. The shower flooded the bathroom if water on full power We paid for inclusive breakfast but didn’t get it despite other apartments getting it! Tried contacting host wise absolutely no response! Good bits, the apartment was clean and comfortable and well equipped great location for exploring Porto

8 / 10Excellent·Oct 2025

The Apt was small but very well equipped. Close to town. Very comfortable and clean.

8 / 10Excellent·Oct 2025

Luisa, the lady who I think brings the breakfast basket in the morning if you chose that additional option, was very helpful when I had an issue with an unfamiliar to me expresso machine which was sticking.

5 / 10·Feb 2025

The stay in Catarina Serviced Apartments has been amazing and it was the highlight of our whole trip. Seven of us loved this modernized apartment: spacious space, clean rooms and beddings, luxurious kitchen, high quality mattress.....plus much more that surprised all of us.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Catarina Serviced Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Catarina Serviced Apartments pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Catarina Serviced Apartments?

We found 2 amenities for this rental. This includes non-smoking, and no pets allowed.

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