Boutique hotel in Tulum
4-Star Boutique Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this boutique hotel
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms.
K'uyen Boutique Hotel offers 25 air-conditioned accommodations with espresso makers and safes. 50-inch Smart televisions come with digital channels and Netflix.
Recreational amenities at the hotel include an outdoor pool.
K'uyen Boutique Hotel offers 25 air-conditioned accommodations with espresso makers and safes. 50-inch Smart televisions come with digital channels and Netflix.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Business facilities
Restaurant
Free Parking
Air conditioning
Pool
Non-smoking
TV
Coffee/tea maker
Bar
Spa
WiFi/Internet
Laundry services
Shower
Ironing facilities
Free toiletries
Towels
Safe
Hairdryer
Housekeeping available
Map of Tulum
Available Rooms
Ratings and reviews
10 / 10Outstanding·Aug 2026
Beautiful boutique resort located in the heart of Tulum.
10 / 10Outstanding·Jul 2026
We had a great stay here! No complaints besides the food not being to our liking.
8 / 10Excellent·Jun 2026
Friendly staff, room was great and happy hour was a great deal
6 / 10Average·Apr 2026
Overall, the stay was okay, but I expected more for a boutique 4-star hotel.
Breakfast was included, but honestly, it could be much better. The coffee tasted very weak, almost like water. Sometimes the fruit was sliced extremely thin, to the point it was almost transparent. When I mentioned this to the staff, nothing was changed and my plate was not replaced. On one occasion, there was also a chipped plate, and when I pointed it out to the waiter, there was no reaction.
There were also hygiene concerns — at times the chef would cut onions and then fruit, which affected the taste of the fruit.
Another issue was that one of the staff members started cleaning around 10:30, even though breakfast is served until 11:00. The cleaning products had a very strong chemical smell, and one day it even caused an allergic reaction for me.
Additionally, there was an issue with ants — I noticed a large number of ants coming from the wall in one of the corners of the room, which was quite unpleasant.
On the positive side, the front desk staff were very kind and helpful — they really made the stay better. The room was always clean and well maintained.
However, for a 7-night stay, only two coffee capsules were provided in the room, which also feels below the standard expected from a 4-star hotel.
Overall, the hotel has potential, but more attention should be given to service quality, especially the breakfast staff and kitchen practices. I hope the hotel can improve these areas in the future.
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Top rated by guests
9Outstanding
(168 Ratings)
"Beautiful boutique resort located in the heart of Tulum."
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