Hotel in Xalapa
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
A restaurant, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Change of towels is available on request.
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.
Change of towels is available on request.
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Non-smoking
No pets allowed
Family friendly
Map of Xalapa
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
This is a beautiful hotel. The rooms are large, very clean and had a fabulous view. It would have been a perfect stay except two doors down the guest staying in that room had karaoke so loud it could be heard not only in our room but in the hallway. We finally called the front desk at 11:30pm and were told that they could not hear it on the lobby but “ok”. The music stopped but started again at 5:45am! It got even louder when we were about to check out. This must have been a “special” guest to have these privileges.
Also, we ate at the hotel restaurant. The first meal pizza was great but when we returned for breakfast the next morning, my husband got his meal and I waited an additional 20 minutes to get mine! We had the older lady for a waitress and we had to ASK her for more coffee and why the wait only to be told “well, they are poaching the eggs”. 🙄😒
10 / 10Outstanding·May 2026
It was the most beautiful hotel room I have ever been in, bonus points for a very cold air conditioner.
10 / 10Outstanding·Mar 2026
Our room was spacious and clean. Being right above the edge of Parque Tecajetes, we looked right into the trees. The staff and food at the hotel restaurant, Sal y Piedra, were both excellent. We would stay there again.
5 / 10·Apr 2026
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Top rated by guests
9.4Outstanding
(274 Ratings)
"It was the most beautiful hotel room I have ever been in, bonus points for a very cold air conditioner."
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