Hotel in Puebla
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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About this hotel
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and laundry facilities.
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.
This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Non-smoking
Map of Puebla
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
Ok
8 / 10Excellent·Jun 2026
Super close of the center, Good location
10 / 10Outstanding·May 2026
Great place to stay. Affordable and centrally located
6 / 10Average·Jun 2026
3 rating for me means it was basically fine, but I would probably not choose this hotel again.
The good:
-Very clean
- Bed was among the most comfortable I have experienced
- Air conditioning worked very well
- Quiet
- Convenient location, two blocks to Zócalo
The bad:
- I got a message from the hotel saying my reservation would be canceled if I didn't arrive by 6 pm. This was a surprise. Forunately it was not a problem in my case.
- My room had a window overlooking the atrium, it did not open.
- The shower took several minutes to warm up and never got hot
- The bathroom was so dark I could hardly see myself to shave.
- Lamp did not work.
- Outlets were in stupid places. None near the desk. Two located under night tables and I had to get on my hands and knees and use the light from my phone to find them.
- No coffee or hot water in the room or hotel. Good cafes (Profética) a block or two away.
Other
- Staff were helpful but did not go beyond the basics.
- Did not try the restaurant. There is a roof terrace which did not have any service but had nice views and you could bring your own drinks I guess.
- The internet only works when your key is in the slot, so it restarts every time you enter and there is not service in other places.
All kind of fine but nothing special with some little annoyances. The price I paid was ok for what I got.
$$$$
Top rated by guests
9Outstanding
(868 Ratings)
"Great place to stay. Affordable and centrally located"
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