The Castle at Swan Lake

Nice pool and hot tub area. Great restaurant. The hotel was clean but needs a bit of updating and upkeep.

Travelling with my parents made this a good choice. Two bathrooms, great separation between the open sleeping spaces, with one bedroom and bath downstairs and the other bedroom and bath upstairs, and over 900 square feet allowed for privacy. Balcony too. The fully equipped kitchen with barstools and counter was perfect for a light evening meal and some B.C. wine, and allowed us to enjoy a full breakfast before heading out on the highway. The sofa and chair in sitting area allowed for comfort when watching tv or working on my laptop. The unit was perfectly clean. We suffered a blown tire on the 97C and were delayed about 7 hours. The man at the front desk was excellent when I called to advise we may not arrive before 11 pm, when the reception desk closed, and he provided us with clear instructions should we arrive after hours, as well as offering to cancel our room and provide a refund if we needed to spend the night in West Kelowna. He appeared to be happy to see us and check us in around 10:30 pm and expressed his concern that we had a trying day and needed a quiet rest. We did. While not new, this hotel is very accommodating, the suites are very clean, spacious and comfortable. Nice outdoor pool area with hot tub. Some suites overlook the pool area, others have a view of Swan Lake. Great for families or two couples who need space or privacy. We have stayed here before and will stay here again.

Rooms were clean. I would definitely opt to get the executive suite if possible but the deluxe is just fine. Pool was nice but cloudy water. The whole experience was very nice

Staff were friendly and helpful. My room was clean and bigger than I expected. Enjoyed a morning hot tub before continuing on my road trip :)