Microtel Inn & Suites by Wyndham Conway

N

We love staying here when we are in town. Clean and the staff can’t be beat.

It was a great place to stay. Nothing remarkable, just a good place to stay.

I go to Conway, AR twice a year. I had been staying at the Super8 nearby but tired of that property's slow decline. The Microtel was clean and comfortable and professionally run with just a couple minor oddities. Upon check-in, I normally tell the clerk that I won't require services for my room. I just need an extra set of towels and that's all. The front desk person at this Microtel said "sure, just bring me your old ones and we'll swap them out." I said, "what I actually meant was to get an extra set now and I'll use them and leave them in the room when I check out, like I always do." She responded they "don't have enough towels for that." What?!? That's a response I would expect from JoeBob's Motel and Bait Shop, not a Wyndham property. Heck, even the Super8 I used to stay in had no problem with this request. A minor inconvenience, but annoying. The only other issue was in the bathroom. Many hotels use a large incandescent floodlight as the bathroom heater. During my stay, I tried to activate it and realized someone had changed the bulb to an LED unit - which, of course, emits zero heat. I mentioned this to the front desk and they seemed surprised. Apart from that and the towel episode, everything about the property, including the breakfast and wifi, was good and I will stay there again.