Paracel Beach Hotel

The staff was excellent. They were so helpful during our 8 night stay. The value was also excellent. A few things kept me from giving the Parcel a 5 star review. 1st the pool tiles needed to scrubbed, 2nd the carpets in the elevators were filthy and should be replaced regularly. Besides those concerns we had a great stay.

This hotel is perfect for people who want to stay close to the beach. There are plenty of restaurants around area. I would come back here again.

-Good reception staff especially Nancy who communicated mostly through WhatsApp by arranging our trips to Bana Hills and Hoi An and the price was very comparable to the outside grab and it’s more convenient to have the trips and car arranged for you. The other staff at reception was also very friendly and helpful by answering any questions and providing information such as where to go shopping and eating. The breakfast buffet could be improved as the quality was not consistent. We stayed at the hotel for five nights and in some days the buffet was run out of fruits, meat especially the meat is essential for certain dishes. For example, there is no meat (chả lụa) for á dish called bánh hỏi at about 8:30 in the morning although the buffet is not closed until 9:30. But there was a waitress there by the name of Thanh Ngan who was very friendly and came to our table to ask how were everything and asked for feedback and stuffs. However, the room service was kinda horrible as there were hair and stains in both twin beds and we had to talk to reception to have the bedsheets changed in the middle of the night after 12 a.m. in the morning. We gave a big tip to the guy/night shift housekeeper who probably had to wake up to change the bed sheets for us. The next couple of days in the middle of my shower there was no shower gel and I had to tell reception to have someone to replenish the shower gel, then the shower room was clogged and we had to let the reception know again. . Overall ok.

Pros: Located across the beach, breakfast was delicious with lots of options and family friendly. Best value hotel for beach front. Cons: Room was outdated. Bathroom was dingy with water leaking from toilet hose spray and shower due to tub/shower combo design. Shower window shade needs cleaning as well. Plus bathtub is too high, you can easily slip and fall coming out of it. Also, it’s no smoking, but smoke would come through the central air system. Every room door has an alarm when it’s not closed. Good for safety but not when you’re trying to sleep and neighbors door goes off all the time.