Wingate by Wyndham Coon Rapids

First for the negative. Had a nice view of the pool, room 208, but was obscured by filthy windows. Most of the dirt and grime on the outside. Since its probably tough to reach from the pool level up I can see how it would be difficult to maintain but you still need to clean at least monthly. Had a few rips in the lampshade by the bed, the outside blanket on the bed had a couple small holes in them and the door hinges in the bathroom are all starting to rust and needs to be addressed. In addition when I walked into the room initially found the door was open and the bed wasn't completely made. Assuming the attendant was called away and forgot to come back to finish. Finally difference between the daytime desk person and night time was really stark. John, my later day clerk was fantastic. Addressed my issues when brought to his attention. Did it with care and professionalism . Also helped me out with a purchase at their store. For the daytime there was a lady who really didn't have any immediacy when I told her my room eventually would need a stopper for the bathroom tub which is missing. Almost like she blew it off. For positive, it was John's service, breakfast choices were varied and good plus I liked both the fitness center options as well as the pool. Overall if more attention is made for upkeep and cleaning this would be even a more desired stop for travelers. Nice location with numerous restaurants within walking distance.

The property is well maintained Close to my work site Which is a huge convenience

Great stay

I have never had a better experience at a hotel! Room was big and beautiful. Staff went over the top to be helpful! I couldn’t be more grateful for our experience, thank you!!!!