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Includes essentials and more
Location
Reviews
4 / 10
Great location. Rooms were clean, staff were friendly. Don’t pay for parking as there is free parking at the bottom of the road in the big car park.
The outdoor pool was so unclean. It was apparently closed which was a surprise in Sunmer and during a heatwave but we were not informed of this. There were some residents jumping into it and I’d imagine they would have been poorly next day! Although the rooms were clean, the balconies were really dirty. We can to clean the surfaces to be able to lean on them. There were no chairs to sit out which was a shame. There was space in front of the balcony which had all broken glass and an old poor towel that had been left. Not nice to look onto. Our superior double had a coffee machine but in the 3 days we were there we only got two pods and they didn’t get restock each day. Same for the bottle of water. When we asked at reception we reluctantly got a further two.
Overall a good hotel with a great location. Attention to detail could be better.
3 / 10
Very old. We had a room for two - small and not well preserved. But we loved the spa, looks renovated.
3 / 10
The property is in an excellent location and has a lot of potential... However, we found the value for money to be unsuitable. Specifically, breakfast was not included, nor was the possibility of using the pool the next morning because its opening time coincides with check-out time. So, we used the spa the night before for a short time and noticed that both the sensory and tropical showers, as well as the spa water, were a bit cold or not properly regulated. Furthermore, the tiny bedroom, suitable for only one person, didn't have enough space to open two suitcases, and there wasn't even air conditioning. We arrived on particularly hot days despite being in the mountains, and the balcony didn't have a chair or a table... there was a fan that was taking up unnecessary space. Furthermore, in the bathroom, we found a buildup from a previous stay, and there were handprints on the headboard.
We had to rent towels to go to the spa, paying for them separately.
At check-in, they couldn't explain how the outdoor parking worked, as their indoor parking is paid anyway, so you might get confused.
We also had to wait too much to get our room keys.
5 / 10
The first thing I have to mention is the excellent staff. Every one of them was polite, attentive and helpful and communicated well in spite of the language barrier. I didn’t speak a word of French but they did their best to communicate in English and they did a great job. Garden and City has lots of common spaces to hang around after a hard day of hiking. Most lodgings in Cauterets do not have common spaces. Rooms were clean, beds were comfy. There is an in-house laundromat. Located in the center of town. Pricing was reasonable. I would highly recommend this place.
Very nice hotel, great staff and restaurant. The town is wonderful and there are incredible walks from it where you can walk above the clouds.
10 / 10Outstanding·Jul 2025
Great stay!
10 / 10Outstanding·Aug 2024
Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
5 / 10·Jul 2026
The first thing I have to mention is the excellent staff. Every one of them was polite, attentive and helpful and communicated well in spite of the language barrier. I didn’t speak a word of French but they did their best to communicate in English and they did a great job. Garden and City has lots of common spaces to hang around after a hard day of hiking. Most lodgings in Cauterets do not have common spaces. Rooms were clean, beds were comfy. There is an in-house laundromat. Located in the center of town. Pricing was reasonable. I would highly recommend this place.
While you're here, you can enjoy all the comforts of home and more, including a sauna and free WiFi, as well as a flat-screen TV and a billiards table. Other amenities include laundry facilities, towels, a foosball table, and a picnic area.
Amenities
Non-smoking
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Garden & City Cauterets Balneo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Garden & City Cauterets Balneo pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Garden & City Cauterets Balneo?
We found 1 amenities for this rental. This includes , and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and free WiFi, as well as a flat-screen TV and a billiards table. Other amenities include laundry facilities, towels, a foosball table, and a picnic area.
Amenities
Non-smoking
Map of Cauterets
Ratings and reviews
8 / 10
Excellent(287 Ratings)
10 / 10Outstanding·Jun 2026
Very nice hotel, great staff and restaurant. The town is wonderful and there are incredible walks from it where you can walk above the clouds.
10 / 10Outstanding·Jul 2025
Great stay!
10 / 10Outstanding·Aug 2024
Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
5 / 10·Jul 2026
The first thing I have to mention is the excellent staff. Every one of them was polite, attentive and helpful and communicated well in spite of the language barrier. I didn’t speak a word of French but they did their best to communicate in English and they did a great job. Garden and City has lots of common spaces to hang around after a hard day of hiking. Most lodgings in Cauterets do not have common spaces. Rooms were clean, beds were comfy. There is an in-house laundromat. Located in the center of town. Pricing was reasonable. I would highly recommend this place.
$$$$
Top rated by guests
8Excellent
(287 Ratings)
"Very nice hotel, great staff and restaurant. The town is wonderful and there are incredible walks from it where you can walk above the clouds."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
Map of Cauterets
About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and free WiFi, as well as a flat-screen TV and a billiards table. Other amenities include laundry facilities, towels, a foosball table, and a picnic area.
Amenities
Non-smoking
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Garden & City Cauterets Balneo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Garden & City Cauterets Balneo pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Garden & City Cauterets Balneo?
We found 1 amenities for this rental. This includes , and non-smoking.
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