Hotel in Hangzhou
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Housekeeping is available on request.
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
Map of Hangzhou
Available Rooms
Ratings and reviews
8 / 10Excellent·Jul 2026
The location is wonderful. The staff were very friendly and helpful except the intern from Nepal in the Concierge (he could not help at all but didn't let us know. Luckily We followed up with the Chinese manager who helped us immediately to prevent a delay）.
10 / 10Outstanding·May 2026
Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!
10 / 10Outstanding·Apr 2026
I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views).
This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and entertainment to fit my schedule.
5 / 10·Aug 2026
Good hotel with great location!!
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Top rated by guests
8.4Excellent
(549 Ratings)
"Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great lo..."
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