Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Top-tier experienceA high end property in this area
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Includes essentials and more
About this resort
Spend the day catching some rays at the beach, relaxing by one of Dreams Sapphire Resort & Spa - All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, a health club, and complimentary bicycles.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, a health club, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
All-inclusive
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
8 / 10Excellent·Jul 2026
My wife and I stayed at Sapphire from 7/9 until 7/19. We are in our early 70's.
Pros: Nice private rooms in "villas" apart from the public areas. Noise level very low even with nighttime concerts. Kids: Very kid friendly, with lots of activities and an Explorers Club for all day activities, at an extra fee of course. Restaurants: A pretty good buffet, an okay French themed restaurant which we enjoyed, an Italian themed restaurant which we did not enjoy, and a Japanese restaurant which we did not visit. Pools: plenty of pool space, well maintained, all day activities. Staff; overall very friendly and try to be helpful when they can.
Cons: The beach is grossly infested by smelly sargasso. The hotel does what it can, but sometimes you cannot beat Mother Nature. Forget ocean sports, long beach walks, etc. Just enjoy the pools. The Italian restaurant just gave us food, then forgot about us. We got lonely when no one offered more wine, or desserts, or asked how we were doing, etc. My entree was flavorless, my wife enjoyed her shrimp entree. Eventually we just walked out out of boredom and did not return. Finally, the residential units. These are several stories high, but have no elevators, only stairwells. There are no elevators in this hotel.
Overall, we enjoyed our stay and will probably return. We can only pray that the sargasso will vanish.
10 / 10Outstanding·Jul 2026
The room was very clean. The staff was very friendly and helpful. I highly recommend toa place and can’t wait to bring my family again.
8 / 10Excellent·Jul 2026
The staff service is great. It’s family friendly so great for families with small children. The rooms get cleaned every day. The place has a great atmosphere.
6 / 10Average·Jun 2026
This was my own personal thing. The beach was small. The ocean wasn’t swimmable but that’s not the resorts fault at all. It just wasn’t a lot to do but swim in the main pool. But it is VERY kid friendly resort. Communication could be better. There wasn’t a lot of follow up and or confirming with the guest. Also please move the towels away from the excursion hut.
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Top rated by guests
8Excellent
(1,022 Ratings)
"The room was very clean. The staff was very friendly and helpful. I highly recommend toa place and can’t wait to bring my family again."
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