Home2 Suites by Hilton McAllen

Visited McAllen for a wedding. Upon arriving, explained to front desk clerk that I was exhausted from traveling at 0300 a.m. from the east coast. I was granted an early check in. This was excellent customer service. Thank you!! Gorgeous property, very clean. Very friendly and professional staff. Lobby is well maintained, very comfortable furniture and very welcoming. Rooms are practically sound proof, could not hear any of the neighboring guests. Elevators and hallways are clean and well maintained. Bedroom is roomy with in room safe, ample closet and general storage, as well as a kitchenette with microwave, dishwasher and full sized refrigerator. Bathroom is spacious with walk in shower. Breakfast buffet is served daily and the area is key clean and tidy. However, the food selection is poor. For guests staying more than 2 days, they will get bored with the food selection. Eg. they only had “light” yogurt, because the regular yogurt machine was out of order. Oatmeal was extremely watery and lukewarm, every day. Hot water for tea was lukewarm and tasted like remnants of coffee, every day. Fresh fruit salad was only served on weekends. Only 1 selection of milk (whole milk). No options for skim or non dairy milk. (Deducted 1 star for breakfast). That’s an easy fix; please do better. Otherwise, fantastic property. I’ll definitely stay there on my next visit to McAllen. Hotel is a few minutes from the airport, local mall and is across from the convention center. Well maintained a

Crean room

This place is really clean as soon as you walk in. It smells really good. The rooms are really clean. The beds were comfortable. Shower was pretty awesome. Overall five star stay no doubt.

We stayed here for one night due to our a/c unit breaking down. Hilton never disappoints. Everything you need in one room. Really clean and staff were very courteous and answered all my questions. Breakfast is good. Coffee is delicious