Details

Aerial view

Ruby by Serain Residences

6 / 10

Average(31 Ratings)

$$$$

Apartment in Surfers Paradise

3 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

Location

city location on map

Reviews

2 / 10

The condition of this apartment upon our arrival was completely unacceptable. I am rating this experience 0 stars and demand an explanation as to why it was rented out in this state. The general lack of cleanliness was appalling. We found marks on the blinds and the floors were visibly dirty, so much so that I had to clean them myself. The lounge was also so unclean that we had to use our own blanket just to sit on it. Furthermore, the fridge made an unacceptably loud noise, adding to our discomfort. It is baffling that this apartment was released to a guest without a thorough cleaning. The standard of hygiene provided was simply inadequate and completely ruined our initial impression and overall stay. I would strongly caution others against booking this apartment until the management can guarantee a dramatic improvement in their cleaning and maintenance standards.

6 / 10

For the money, is a no. I have stayed at the Ruby as a hotel guest previously, and I have now stayed at the Ruby as Serain resident guest. Every day of the week I would chose and prefer to stay at the ruby as a hotel guest, because the room was cleaner, fresher and in a far better condition.

2 / 10

Hi, Disaster Checkin with Serain Key pickup - wasn't able to collect key using the code provided from the confirmed booking Room was not ready and we waited for the cleaner to do the room til late in the night Room had patched up floorings so didn't expect this trip to be like this

6 / 10

Noisy

Photos

Private kitchen

Private kitchen

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Ruby by Serain Residences

Aerial view

Gym

Bathroom

Bathroom

Room

6Average

(31 Ratings)

"Nice and clean property. Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door."

Verified guest

Don't miss out! Price and availability may change

6 / 10

Average(31 Ratings)

Apartment in Surfers Paradise

3 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.

Amenities

Non-smoking

No pets allowed

Map of Surfers Paradise

city location on map

Ratings and reviews

6 / 10

Average(31 Ratings)

8 / 10Excellent·Nov 2023

Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay

8 / 10Excellent·Nov 2023

Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay

8 / 10Excellent·Aug 2023

It left a lot to be desired.

6 / 10Average·Sep 2025

For the money, is a no. I have stayed at the Ruby as a hotel guest previously, and I have now stayed at the Ruby as Serain resident guest. Every day of the week I would chose and prefer to stay at the ruby as a hotel guest, because the room was cleaner, fresher and in a far better condition.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Ruby by Serain Residences. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Ruby by Serain Residences pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ruby by Serain Residences?

We found 2 amenities for this rental. This includes non-smoking, and no pets allowed.

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