The Signature Level at Grand Palladium Sicilia Resort & Spa

We enjoyed our all inclusive holiday at Grand Palladium Sicily. We stayed at signature level, but I don't think it's really worth it to pay extra - there is a separate pool for signature level, but we couldn't get a sunbed there due to guests reserving them with towels early in the morning. There is a separate restaurant for breakfast and lunch for signature level, but the main buffet is bigger. I could not fault the setting, cleanliness, and staff, but there are a few negatives to mention: More vegetarian options are needed at all the restaurants, it was quite lacking. There should be dedicated smoking areas instead of smokers allowed to smoke anywhere, as someone stinking out the outside bar with a cigar ruins the enjoyment and atmosphere of those areas. The in-room entertainment is very poor .. only news channels, or paying €7 for a film, and finally the app also doesn't work half the time, which is frustrating as it's needed for looking at menus and making reservations. So, mostly great, but a few things which could be improved. The beach was nice although stoney (but we knew this when booking). The hotel should enforce evicting people from sunbeds left unattended with a towel on for 30 mins so that everyone can have a chance to sit by the pool. There are signs up that say this will happen, but no one is actually doing it.

This was our 2nd time at this fabulous resort. The Signature Level is so worth the extra money. The staff was super friendly and helpful. The food in the restaurants and Buffet was so good and there were plenty of food choices. I would definitely go back a 3rd time!!!!

The drinking glasses were dirty most of the time. That was disappointing. The staff were lovely and pleasant. Dinner timings and options were limited. We were signature level and would have expected options for sea view, but those seemed to only be for the main building Food was okay.

Excellent property and amazing staff. Only downside is the specialist restaurants are fully booked for the first three nights of your stay. The property won’t let you book prior to your arrival. So book restaurants as soon as you have checked in and have a room number.