Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
5 / 10
Spacious, well designed + good location. Neglected, deep clean + fixes needed :(
The photos are what attracted me to this spacious well-designed apartment. Courtyard with nice outdoor lighting, though the interior is a bit dark. Quiet street, easy to sleep well. Excellent surround-sound TV + comfortable QS bed. Good fridge / freezer, basic cooking essentials appreciated. Walk-in wardrobe with plenty of shelves and hangers to fully unpack for 4 nights (but door handle broken). However, I've decided to contribute my own honest overall opinion of last week's stay to help others decide before booking, so please read on ...
Really wanted to like this property, but it was a big disappointment. Grimy + neglected, and would benefit from deep cleaning and interior painting. Toilet rim was a nasty surprise (first photo I think), hand basin in toilet leaks water. Back of portable fan covered in dust. Washing machine detergent drawer was full of gunk and residue. Dusty indoor lamps, dirt behind bed. Rain shower option makes whole bathroom wet, black chrome hand basin tap is peeling. Stained towels and cushions are the Ikea brand, and very affordable to replace. Dead pot plants in the courtyard, dirty door intercom device.
No contact with Alex, but the managing agent reassured me that the apartment would be clean. Perhaps recent guests have chosen not to review. It feels as though the apartment hasn't been inspected in person for a while, key safe access by guests. Some care and effort would make this a good choice in Montpellier. Photos attached to support my feedback :(
1 / 10
Disappointing to say the least...
My husband and I travel to the south of France several times a year, it's a long trip and we stay in roughly the same area each time to break the journey, usually Orange. Now that we have a dog our favourite stop over is off the list and another has stopped taking guests so we used this trip to look for a new favourite to become our regular overnight stay. L'Ecrin looked great and although it was a little further down the road we're drawn to the certainty of comfort, privacy and those little extra feel at home touches. After a gruelling journey on the A9 into Montpellier we arrived 2 hours behind schedule and could not find the apartment. - First let me flag up, that there is no Alex, we thought we were dealing with a private host and took 'his' listing comments as a genuine description of a private home. In fact the property is one of a dozen managed by Eddie and Ingrid a management team with a flashy website and stylised photos who promise much but deliver little. - We are an older couple and we were travelling with our even older rescue dog on one of the hottest days so far this month. When I reached out for help, Eddie asked me to send him a pin so he could locate us and send directions. I don't know how to do that and from that point no further help was offered. After a lot of stress we did find the apartment, in the centre of a pedestrianised zone in the old town. This was why all the apps had failed to direct us in the car, Eddie of course knew this but chose not to mention it. Instead he told me that no previous guests has ever had an issue. We had a minivan, filled with items of furniture we were taking to our house and so the vehicle could not be left on the street. The 'parking' referred to in 'Alex's' description turned out to be the municiple underground carpark. No problem at all but with a height restriction of 185cm, our vehicle could not enter. (CONT BELOW)
These two pieces of information, 1- apartment cannot be accessed by car and 2 - nearest secure parking has a 185cm restriction were vital but not included anywhere. In fact I was told (bizarrely) by Eddie that we should have known that Montpellier's old town is fully pedestrianised. Had we known we would not have booked L'Ecrin for this trip because we needed to come in that car. For our winter trip we would absolutely have booked because our usual vehicle would have no issues and as I mentioned we like good places and we like to stick with them once we find them. We didn't enter the property when we saw there was nowhere to park. We got online despite the heat, exhaustion and silence from Eddie and booked ourselves into the Ibis. A couple of days later I reached out to Eddie and asked if he would offer a 50% refund, a way of meeting in the middle since we had both incurred costs. He ignored me. I notified Booking who also reached out with the same request and again it was refused. L'Ecrin may look nice in the photos but is it all style over substance? A little grace here on the part of this young flashy management team would have gone a long way. I may be an old fart but I'm one who is willing to pay for what I want and I'm loyal. These guys lost regular business because of sloppy marketing and a mean spirit. BOOK WITH CAUTION because if anything goes wrong as it so often can you will quickly find yourself abandoned and out of pocket.
10 / 10
Affordable and comfortable apartment for a week-long stay in Montpellier
Comfortable, bright space in the heart of the old city. Instructions were clear and check-in a breeze. There are a couple of tall steps at the entrance but I was able to get in and out with my cane and some caution
Easy to walk to the tram and good restaurants and attractions. A ten minute ish walk to Pain Brit, my favorite bakery of the trip and around the corner from Le Secco pizzeria (so tasty and such a welcoming and fun experience).
There is excellent closet space. It's rare that we can both hang up all our clothes and have space to set out our cosmetics.
The couch was quite comfortable.
The owners were fast to respond to any questions and the washing machines/dryer helped us with our goal of traveling for a few weeks with only carry on luggage. We didn't do any cooking but the kitchen looked clean and usable.
We travel 1-2 times a year and and know that nothing is perfect. We were very happy to have stayed here. There is a wall of windows, which makes to apartment feel open and bright but also a little cold. We did need to keep the heat on at night as there weren't other blankets.
10 / 10
Will be back :)
The location, how cool the place is when is very hot at night (close doors and windows), the interactions with the host and the authenticity of the flat. Good neighbours, too.
Comfortable, bright space in the heart of the old city. Instructions were clear and check-in a breeze. There are a couple of tall steps at the entrance but I was able to get in and out with my cane and some caution
Easy to walk to the tram and good restaurants and attractions. A ten minute ish walk to Pain Brit, my favorite bakery of the trip and around the corner from Le Secco pizzeria (so tasty and such a welcoming and fun experience).
There is excellent closet space. It's rare that we can both hang up all our clothes and have space to set out our cosmetics.
The couch was quite comfortable.
The owners were fast to respond to any questions and the washing machines/dryer helped us with our goal of traveling for a few weeks with only carry on luggage. We didn't do any cooking but the kitchen looked clean and usable.
We travel 1-2 times a year and and know that nothing is perfect. We were very happy to have stayed here. There is a wall of windows, which makes to apartment feel open and bright but also a little cold. We did need to keep the heat on at night as there weren't other blankets.
10 / 10Outstanding·Mar 2026
Heel modern en praktisch! Prachtige inrichting. Heel centrale ligging in het centrum en geen last van geluid. Mooie binnenkoer.
Alles was perfect!
10 / 10Outstanding·Feb 2026
La deco, l’emplacement, l’equipement de la cuisine, ladisponibilté de l’equipe par watsup. Excellent appartement on y reviendra
La pression de l’eau a la cuisine
5 / 10·Sep 2026
The photos are what attracted me to this spacious well-designed apartment. Courtyard with nice outdoor lighting, though the interior is a bit dark. Quiet street, easy to sleep well. Excellent surround-sound TV + comfortable QS bed. Good fridge / freezer, basic cooking essentials appreciated. Walk-in wardrobe with plenty of shelves and hangers to fully unpack for 4 nights (but door handle broken). However, I've decided to contribute my own honest overall opinion of last week's stay to help others decide before booking, so please read on ...
Really wanted to like this property, but it was a big disappointment. Grimy + neglected, and would benefit from deep cleaning and interior painting. Toilet rim was a nasty surprise (first photo I think), hand basin in toilet leaks water. Back of portable fan covered in dust. Washing machine detergent drawer was full of gunk and residue. Dusty indoor lamps, dirt behind bed. Rain shower option makes whole bathroom wet, black chrome hand basin tap is peeling. Stained towels and cushions are the Ikea brand, and very affordable to replace. Dead pot plants in the courtyard, dirty door intercom device.
No contact with Alex, but the managing agent reassured me that the apartment would be clean. Perhaps recent guests have chosen not to review. It feels as though the apartment hasn't been inspected in person for a while, key safe access by guests. Some care and effort would make this a good choice in Montpellier. Photos attached to support my feedback :(
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at L'Ecrin de l'Ecusson, Loft avec cour intérieure. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is L'Ecrin de l'Ecusson, Loft avec cour intérieure pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at L'Ecrin de l'Ecusson, Loft avec cour intérieure?
We found 14 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and bar.
"Comfortable, bright space in the heart of the old city. Instructions were clear and check-in a breeze. There are a couple of tall steps at the entrance but I was able to get in and out with my cane an..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Montpellier
Ratings and reviews
8.1 / 10
Excellent(27 Ratings)
100% verified reviews
10 / 10Outstanding·Apr 2026
Comfortable, bright space in the heart of the old city. Instructions were clear and check-in a breeze. There are a couple of tall steps at the entrance but I was able to get in and out with my cane and some caution
Easy to walk to the tram and good restaurants and attractions. A ten minute ish walk to Pain Brit, my favorite bakery of the trip and around the corner from Le Secco pizzeria (so tasty and such a welcoming and fun experience).
There is excellent closet space. It's rare that we can both hang up all our clothes and have space to set out our cosmetics.
The couch was quite comfortable.
The owners were fast to respond to any questions and the washing machines/dryer helped us with our goal of traveling for a few weeks with only carry on luggage. We didn't do any cooking but the kitchen looked clean and usable.
We travel 1-2 times a year and and know that nothing is perfect. We were very happy to have stayed here. There is a wall of windows, which makes to apartment feel open and bright but also a little cold. We did need to keep the heat on at night as there weren't other blankets.
10 / 10Outstanding·Mar 2026
Heel modern en praktisch! Prachtige inrichting. Heel centrale ligging in het centrum en geen last van geluid. Mooie binnenkoer.
Alles was perfect!
10 / 10Outstanding·Feb 2026
La deco, l’emplacement, l’equipement de la cuisine, ladisponibilté de l’equipe par watsup. Excellent appartement on y reviendra
La pression de l’eau a la cuisine
5 / 10·Sep 2026
The photos are what attracted me to this spacious well-designed apartment. Courtyard with nice outdoor lighting, though the interior is a bit dark. Quiet street, easy to sleep well. Excellent surround-sound TV + comfortable QS bed. Good fridge / freezer, basic cooking essentials appreciated. Walk-in wardrobe with plenty of shelves and hangers to fully unpack for 4 nights (but door handle broken). However, I've decided to contribute my own honest overall opinion of last week's stay to help others decide before booking, so please read on ...
Really wanted to like this property, but it was a big disappointment. Grimy + neglected, and would benefit from deep cleaning and interior painting. Toilet rim was a nasty surprise (first photo I think), hand basin in toilet leaks water. Back of portable fan covered in dust. Washing machine detergent drawer was full of gunk and residue. Dusty indoor lamps, dirt behind bed. Rain shower option makes whole bathroom wet, black chrome hand basin tap is peeling. Stained towels and cushions are the Ikea brand, and very affordable to replace. Dead pot plants in the courtyard, dirty door intercom device.
No contact with Alex, but the managing agent reassured me that the apartment would be clean. Perhaps recent guests have chosen not to review. It feels as though the apartment hasn't been inspected in person for a while, key safe access by guests. Some care and effort would make this a good choice in Montpellier. Photos attached to support my feedback :(
$$$$
Top rated by guests
8.1Excellent
(27 Ratings)
"Comfortable, bright space in the heart of the old city. Instructions were clear and check-in a breeze. There are a couple of tall steps at the entrance but I was able to get in and out with my cane an..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Montpellier
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at L'Ecrin de l'Ecusson, Loft avec cour intérieure. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is L'Ecrin de l'Ecusson, Loft avec cour intérieure pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at L'Ecrin de l'Ecusson, Loft avec cour intérieure?
We found 14 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and bar.
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