Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Not as advertised, poorly managed
Our stay was unfortunately not as advertised and was impacted by multiple maintenance, cleanliness, and communication issues. Unexpected problems can happen at any vacation rental, but the owner's response is what matters. Unfortunately, none of the issues we reported were resolved.
On our first day, we discovered the refrigerator wasn't working and immediately notified the property. Maintenance reset the refrigerator the following day, but it immediately returned to a beeping alert state and never cooled. Although the owner said they were trying to replace it, no replacement was ever provided, leaving us to buy ice and live out of coolers for our entire six-day stay. Booking.com was unable to reach the property owner, and after our stay we found similar complaints on other rental platforms dating back several months.
The dishwasher was unusable due to a strong odor, heavy mineral scale, and dried food residue. We reported it and never received a response. The property also had an ant infestation with piles of sawdust visible in multiple places, about half of the windows were missing screens, preventing us from opening them without letting insects inside, the living room ceiling fan remote was missing its battery, bathroom door kept falling off the rail. Just a lack of maintence overall.
Most concerning, we returned from fishing one day to find a pest control technician treating the yard with chemicals and we had been given no prior notice. We learned the owner was indeed fully aware as they had scheduled the treatment while our family—including children, elderly parents, and our dog—was staying at the property.
By the end of our stay, none of the issues had been resolved. The owner's poor communication, la follow-through, and accountability were disturbing. Based on our experience, we cannot recommend this property.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Gray Wolf Lodge Lake Hot Tub. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Gray Wolf Lodge Lake Hot Tub pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gray Wolf Lodge Lake Hot Tub?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Big Bear, CA
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Hot tub/Jacuzzi
Garden
Outdoor Cooking
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Gray Wolf Lodge Lake Hot Tub. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Gray Wolf Lodge Lake Hot Tub pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gray Wolf Lodge Lake Hot Tub?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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