ibis Styles Burton On Trent- Hotel & Suites

It was clean, good sized room and comfortable bed

Nothing

Friendly and helpful

It was clean we had a little kitchen with fridge and microwave

The kitchen lite didn’t have a turn off switch and was sensor from movement so when we wanted to go to sleep it took a while to turn off and when I turned over in bed it went off and if one of us went to the toilet at night the whole bedroom lit up !! Also I didn’t know that there would be an extra charge for car parking ! I’m not impressed with this

Room was large and airy with climate control and good pillows. The lady checking me in was clearly bored but another lady when I queried the room was lovely and a credit to the company. The room facilities were unusual with a fridge and microwave and the picture window was spectacular at sun set.

I booked a king bed and got twin beds and I was advised the kings were overbooked and twin was all that was left. I also had an access room with access facilities so I spent some time worried I would pull the emergency help strings around the room. The light in the kitchenette area is on a sensor but too close to the bed so if I turned over I set the light off throughout the night waking me. I also object to paying for a room and having to pay additional for parking when there was no alternative and we were not city centre, it felt money grabbing when this was not a cheap budget stay.