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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Kitchen, Balcony/Terrace and more
Location
Reviews
2 / 10
TERRIBLE- DONT STAY HERE!
PLEASE DONT STAY HERE!
We’ve been traveling for months and this is the worst place we’ve ever stayed.
To start its very hard to find, several men along the road trying to send us in different directions, eventually we found it down a skinny dark alleyway.
The room is old, outdated furniture and smelled damp and musty. The ‘kitchen’ facilities are minimal at best with a sink and a few plates left out. The bed was hard, dipped in the middle and when lifted up one of the pillows there was a large worm/insect under it. The sheet on the bed had a hole in it which was patched up with some thread sown over it, it looked so unprofessional- just buy a new sheet! Also most of the bedding was stained.
The bathroom had a large open area above the shower showing the inner walls of the building which is off putting. The window in the bathroom didn’t close properly so had insects and spiders coming in. When showering the water goes all over the bathroom and never dries because of the cold so you have to use the Toliet etc while it’s soaking wet. The towel stunk like a sewage, so unclean.
The building is surrounding by makeshift houses and huts, the dogs they keep bark and howl into the night which is so unnerving when your trying to sleep.
The building was freezing, with no heating and one blanket on the bed. We slept with full thermal clothes on in bed. I noticed in these reviews the host comments back saying there is a heater available. I asked for this but was told they could only provide it for an additional charge- this is ridiculous considering how cold the place is, heat is a basic need and we were not asking for extra heaters or something over the top we just wanted some way of keeping warm enough to sleep. The host sent one extra blanket when asked (never suggested this when trying to charge for the heater). Just factor in additional electric costs and add it to the overall room price and leave the heater there for guests would be the easiest solution.
5 / 10
Very cute and cozy, perfect for 2 people
The place was very cosy and cute for the area we were in. The balcony over looks a creek. The host was very nice.
There was so much mold in the bathroom, and other areas of the house. The small creek from the balcony was full of trash so it wasn’t very pleasant to look at. There’s a dog that live nearby that get locked up in a cage for majority of the day and will bark non stop.
10 / 10
Fantastic, spacious, peaceful, great location!
A fantastic apartment overlooking the golf course. Quiet, comfortable, clean and spacious. The staff are so helpful, the decor modern and balcony a special treat! Thank you so much for a great, peaceful stay🙏
4 / 10
Ok location but apartment needs a good cleaning and a dehumidifier.
Location was ok
It was moldy, damp, it smelled like mold. It was not clean. There were cockroaches. The sheets smelled bad, like sewage pipe.
A fantastic apartment overlooking the golf course. Quiet, comfortable, clean and spacious. The staff are so helpful, the decor modern and balcony a special treat! Thank you so much for a great, peaceful stay🙏
Stayed here for a day and had a very pleasant experience. The apartment is spacious, spotlessly clean, and well-equipped with cutlery in the kitchen. The location is perfect—right in the city center, with many restaurants within walking distance.
The highlight of the stay is the breathtaking view of the entire golf course, which you definitely shouldn’t miss.
Special thanks to the lovely owner and his family—they are warm, caring, and extremely helpful. The owner even dropped me at the bus station in his car, which was truly kind and thoughtful.
5 / 10·Jun 2026
The place was very cosy and cute for the area we were in. The balcony over looks a creek. The host was very nice.
There was so much mold in the bathroom, and other areas of the house. The small creek from the balcony was full of trash so it wasn’t very pleasant to look at. There’s a dog that live nearby that get locked up in a cage for majority of the day and will bark non stop.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Urban Hideout. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Urban Hideout pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Urban Hideout?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, kitchen, and balcony/terrace.
"A fantastic apartment overlooking the golf course. Quiet, comfortable, clean and spacious. The staff are so helpful, the decor modern and balcony a special treat! Thank you so much for a great, peacef..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Kitchen, Balcony/Terrace and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Kitchen
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Key access
Housekeeping available
Cleaning products
Map of Nuwara Eliya
Ratings and reviews
7.8 / 10
Good(87 Ratings)
100% verified reviews
10 / 10Outstanding·May 2026
A fantastic apartment overlooking the golf course. Quiet, comfortable, clean and spacious. The staff are so helpful, the decor modern and balcony a special treat! Thank you so much for a great, peaceful stay🙏
Stayed here for a day and had a very pleasant experience. The apartment is spacious, spotlessly clean, and well-equipped with cutlery in the kitchen. The location is perfect—right in the city center, with many restaurants within walking distance.
The highlight of the stay is the breathtaking view of the entire golf course, which you definitely shouldn’t miss.
Special thanks to the lovely owner and his family—they are warm, caring, and extremely helpful. The owner even dropped me at the bus station in his car, which was truly kind and thoughtful.
5 / 10·Jun 2026
The place was very cosy and cute for the area we were in. The balcony over looks a creek. The host was very nice.
There was so much mold in the bathroom, and other areas of the house. The small creek from the balcony was full of trash so it wasn’t very pleasant to look at. There’s a dog that live nearby that get locked up in a cage for majority of the day and will bark non stop.
$$$$
7.8Good
(87 Ratings)
"A fantastic apartment overlooking the golf course. Quiet, comfortable, clean and spacious. The staff are so helpful, the decor modern and balcony a special treat! Thank you so much for a great, peacef..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Kitchen, Balcony/Terrace and more
Map of Nuwara Eliya
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Kitchen
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Key access
Housekeeping available
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Urban Hideout. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Urban Hideout pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Urban Hideout?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, kitchen, and balcony/terrace.
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