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Includes essentialsFree WiFi/internet and more
Location
Reviews
1 / 10
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Location for the reason of the stay and value for money if we hadn't of encountered the problems we did.
No heating or hot water on arrival due to the boiler not working. Reported to host immediately and they stated they had no knowledge of this even though we passed the cleaners on the doorstep at check in. It became apparently obvious as to why the cleaners never spotted this issue as the property wasn't very clean. There were no bins for disposal of rubbish but during the search for a bin it looks as if everyone just dumps it in the alleyway at the rear of the house as it is piled a foot high! I would of left a decent review and overlooked the sub standard of cleaning, the fact that it smelt of cannabis, no shelves in the fridge, no food prep knives, 2 cups in a 4 person self catering property, the last renters sheets in the washing machine, a half filled mop bucket of dirty water left in the kitchen, 3 of the 4 kitchen cupboards have paint and tools in rather than kitchen equipment (i.e frying pan and more than 1 saucepan) and 1 channel on the TV (fortunately I do have a Netflix account that I could log into) and even the boiler issue. However the property have refused to acknowledge that no hot water or heating which is to anyone is a necessity, is basically not their problem and (in their words) "the property meets all required legal and safety standards". I actually paid an early check in fee of £20 and simply requested that, as a gesture they refund that as least, they refused. Their reason was that i hadn't presented any evidence of the lack of hot water or heating. I presume the fact that I told them on arrival (and the reply from them was that they can't get an engineer out on a Saturday) this was obviously due to cost, and a pic of a radiator and a running tap wouldn't be evidence that they were both cold! I paid an early check in fee to spend an extra 2 hours in a freezing cold property! Due to the dissmissive, unaccoutable attitude from the host we definitely wouldn't stay again.
1 / 10
Really not nice
The oven worked.
It's really not nice.
Smelly (cigarettes), lots of broken things, lots of missing things.
I appreciate it is lower price than other places, but things need to work.
The sofa bed collapsed in the middle of the night, luckily no one was hurt, but tonight we are going to have to bring one of the single beds downstairs as my companion struggles with stairs.
We had to eat our breakfast cereal with teaspoons and we are sharing the single fork.
No loo brush.
No tea towels
No iron or ironing board
No shelves in the fridge, so we have had to pile all our food at the bottom.
Fag burns everywhere.
Broken smoke alarm on the kitchen cupboard.
☹️
4 / 10
A potentially good weekend spoilt because the property was not up to the standard advertised.
The friendliness of the neighbours.
The property could have been good for our stay, if it had been ready to accept visitors. So many things not completed after renovation. Completely spoilt our weekend.
On arrival at the property we found the smell of stale cigarette smoke almost overpowering. The painters had been in and had not cleaned paint splashes from floors and walls. All the electric plugs had been removed, including those for the TV router etc. There were not enough batteries for the remotes. We managed to connect the television but no wifi or internet. We contacted the host who sent someone whilst we were out but on our return we had no television at all. Contacted again and someone came round. He was pleasant but did not know what he was doing and said he needed cable and would be back we said leave it until after we had left but he insisted. At 11.00 p.m. we gave up and went to bed.
There was no washing up bowl in the kitchen and no plug (we used the one from the bath) Some of the crockery in the cupboard was half full of water so we had to wash everything before we could use it. An altogether unsatisfactory stay and we wish to seek compensation. The Bath towel on my bet was still wet when I opened it up and I could not use it. Finally the fridge was barely working and had no shelves in it.
1 / 10
Absolutely disgraceful
The property was a short walk to Anfield Stadium which is what we were expecting and very convenient as we were attending a concert.
I’m not sure where to start. The property was filthy dirty, run down, smelly (drain smell), broken fridge, broken stairs, broken sink (water drained to underneath cupboard and all over the floor), kitchen unit door hanging off, light in main bedroom did not switch off therefore on all night, I’ve thrown better floor cloths in the bin compared to the towels provided, holes in walls, holes in doors….the list is endless but most concerning was the lack of fire escape as back door was locked with no key provided and windows did not work….is this legal?? Overall absolutely disgraceful. We did reach out to the owner who agreed with our complaints but we’ve heard no more. Speaking to booking.com customer service team now. I’ve attached a few photos to show the state of the property which for £466 a night is absolutely shocking.
Parking is not specified as an available amenity at Pitchside House Walk to Anfield sleeps 7. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pitchside House Walk to Anfield sleeps 7 pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pitchside House Walk to Anfield sleeps 7?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of Liverpool
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Fire alarm
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Pitchside House Walk to Anfield sleeps 7. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pitchside House Walk to Anfield sleeps 7 pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pitchside House Walk to Anfield sleeps 7?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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