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Enhanced cleaningExtra health and hygiene measures to ensure your safety
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Reviews
1 / 10
Bad sleep and worse cleaning.
I can’t underscore enough that staying here is a very BAD idea. This home is cleaned really poorly. It’s impossible to sleep in 2 out of the 4 bedrooms. But, worst of all, there is absolutely no interest in management to talk with their clients to help workout any issues.
About an hour after entering the home, we emailed the renters regarding several cleaning issues. We found the house very dirty in all areas of the kitchen: door/ drawer pulls, and kitchen cabinet doors - inside and out. The counter had many visible stains, as did the backsplash behind the sink and stove. Most bedroom, bathroom and closet doors also had stains.
The home felt unclean and having to be there from Thursday until Sunday morning felt unpleasant and uncomfortable.
We slept poorly, due to fright trains passing throughout the night sounding their horns non-stop. There are roosters living in the rental’s rear neighboring property. The roosters started crowing at 3:40 am, crowing first at the trains, then crowing at intervals well into the morning.
By Saturday, seeing management hadn’t answered our first email, we wrote again after we took a folded towel from the bathroom to dry our hands to find it covered in big red stains. Again, no response.
Frustrated by the lack of sleep and lack of response from management, we wrote again, telling them that sleep was impossible in the rear bedrooms of the house- among which the master bedroom is found.
We left the apartment on Sunday, it’s Tuesday and no one has written back regarding our 3 emails.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Retreat to a Brand-New Downtown Home 4BR3BA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Retreat to a Brand-New Downtown Home 4BR3BA pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Retreat to a Brand-New Downtown Home 4BR3BA?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of San Antonio, TX
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible Parking
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Retreat to a Brand-New Downtown Home 4BR3BA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Retreat to a Brand-New Downtown Home 4BR3BA pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Retreat to a Brand-New Downtown Home 4BR3BA?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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