Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
All these unpleasant and bizarre issues made the entire check-in experience very frustrating and uncomfortable for me.
We checked in at 10:30 PM, and customer service informed us that we had to pay a $50 late check-in fee. Then, upon check-out, we were told that we needed to completely clean up all trash and personally drive it to their office dumpster located several miles away. Orelse they goona charge $25 per trash bag.Honestly, this was both frustrating and disappointing, and I truly wonder who came up with such an unreasonable “great idea.”
Before leaving, we cleaned all the dishes we used, put the used towels into the washing machine, restored the living room to the way it looked when we arrived, and packed all of our trash into garbage bags and left them by the front door, since there were no trash bins provided anywhere on the property.
After we had already left, I received a text message saying that if there was no trash bin available, we were required to transport all trash ourselves to their office disposal area several miles away, otherwise we would be charged $25 per bag. They also stated that this requirement was included in the rental agreement we signed. Fine — since it was written in the agreement, I won’t argue about the charge. However, I honestly think this is an extremely unreasonable policy. Who would ever expect that a rental agreement would require guests to pack up and haul away their own trash?
After contacting Booking.com for clarification, I was informed that there should not have been any $50 late check-in fee at all. Booking.com advised me to ask the property for a receipt for this charge. However, when I requested the receipt, their customer service suddenly stated that they would refund the $50 instead.
This situation is honestly very concerning, as it gives the impression that the property may be charging guests improper or unauthorized fees.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Skyline lodge #2353. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Skyline lodge #2353 pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Skyline lodge #2353?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Big Bear, CA
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Fireplace
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Skyline lodge #2353. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Skyline lodge #2353 pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Skyline lodge #2353?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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